Back Office Gaming Support Specialist with German and English

wherewework.gr on behalf of:

TELUS Digital Bulgaria

• Please note that this opportunity is available only for candidates currently located in Sofia Bulgaria.
• If you are based outside of the country, we provide relocation assistance to help you join our team in Sofia.
  
  

TELUS Digital Bulgaria is looking for passionate Back Office Gaming Support Specialists with German to join our NEW Game Support Team - get the job you will enjoy!

A typical day:

• Assist our players with any issues they might experience or report
• Focus on the player and provide the ultimate player experience
• Listen to the voice of the players and communicate it further to the appropriate teams
• Work with our team to improve our processes
  
  

If you have:

• Fluency in German and a good command of English
• Gaming experience - you have played games and you can relate to a player’s concept, community, and mindset
• Player empathy and understanding a player’s perspective when tackling their issues
• Understanding of Player Support
• Desire to help the players as best as possible and to contribute to the team’s success
  
  

We Offer:

• Fully paid training
• Stable job and career development opportunities
• Attractive salary
• Additional health insurance
• 50 benefits and services to choose from
• Positive international working environment
• Support and learning
• Employee referral bonuses
  
  

We care about our employees' well–being, invest in their future growth, and encourage fun and team-building projects!

Does it sound like the perfect job for you? APPLY NOW!

About us: TELUS Digital Bulgaria is a publicly traded company (NYSE & TSX: TIXT) and is the largest employer in the CX (Customer Experience) industry in the country with over 4,600 team members. The company provides a broad portfolio of services - designing, building, and delivering next-generation digital services, AI solutions, customer experience, and much more. The company's primary focus is strict adherence to all our clients' procedures and practices. We are an independent outsourcing services provider and do not function as a local representation of our partners.