IT Service Desk Analyst - Italian and English

ALDI International IT Services has a significant role available within ALDI SÜD. We provide IT support to our employees in our stores and offices in eight European countries. We operate in two different, continuously growing locations in Budapest and Pécs. In this context, we are looking for a new colleague in this current role.

Your responsibilities:

Within the international IT department of ALDI SÜD, you are responsible for delivering high quality support by fulfilling the below tasks.

• IT support of our European stores, offices and logistics centres by phone and e-mail
• Analysing and working towards the resolution of emerging IT errors
• Record, track and follow up on incidents and requests
• Collaboration with training, quality and expert groups
• Installation of programs, data backup and support of technicians with remote access
• Testing of new hardware and software

Your profile:

• Confident intermediate or higher Italian AND English written and oral language skills
• Willingness to work in shifts, on weekends and on bank holidays (additional shift allowance is applicable)
• Eager to learn and adopt to changes and new IT solutions
• Customer focus with strong communication skills
• Maintain a high standard towards own work
• Team player
• High school diploma or higher education

Relevant work experience is not required. We welcome the application of fresh graduates and occupation changers!

What we offer:

• A constantly growing organization and increasing opportunities
• Possibility to participate in international projects with travel opportunities
• Modern, comfortable working environment in great location
• Secure, long-term job opportunity
• Outstanding salary
• Home office possibility

Work location:

​7622 Pécs, Bajcsy-Zsilinszky utca 33.​

Start date:

Immediately​