Job Posting for Assistant Front Office Manager at IHI Magyarország zrt.
Állás leírása
Responsibilities
Maintain effective communication within the department and ensure that the Front Desk Manager is kept well informed of any problems/queries that have arisen.
Report any problems/complaints to the Front Office Manager.
Ensure that all Front Office areas are correctly staffed and trained with a suitable team for their function, and to ensure that these team members can perform their duties to the standard required by the hotel and the company.
Maintain the security of the hotel, safety of staff and guests and safe cash handling practice.
Attend to any guest comments brought to their attention either directly or through the Front Office Manager, Duty Manager, Rooms Division Manager, General Manager or other Head of Department and to deal with these efficiently and courteously.
Greet and maintain an excellent working relationship with guests/clients and colleagues.
Ensure the Front Office operations are operating efficiently and effectively 24 hours a day.
Ensure that daily operation checklists are completed and assist the team when necessary.
Check with the Reservations Office to ensure that correspondence checks are made consistently.
Liaise with Guest Relations and Duty Managers to ensure VIP allocations are made, amenities arranged, and VIP guests met.
Ensure that any incidents logged in the Duty Manager logbook are updated in the relevant client files.
Take a proactive approach to the Front Office activities and anticipating potential opportunities.
Requirements
Minimum 2 years’ experience in a 4- or 5-star hotel in a similar field
College/university degree in relevant field
Proficient command of English and Hungarian, any other language knowledge is advantageous
Digital literacy with Opera/Hostware hotel system knowledge
Professional self & corporate representation
What we offer
Competitive salary and benefits
Front Office upsell commission
Free meals in the staff canteen on duty
Private healthcare insurance
Uniform with dry-cleaning service
International Corinthia discounts
Learning & development opportunities
Workplace extras
Canteen
Corporate events
Parking
Free fruits, snacks
Free coffee, soft drinks
Free breakfast
Free lunch
Work clothes
Company info
The international, premium service Corinthia Budapest hotel, located in the heart of the city centre, is looking for an ambitious, dedicated and motivated Assistant Front Office Manager.
How to apply
Candidates must be eligible to work in Hungary and are requested to submit their professional CV in English with their application
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution.
Compensation Planning
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles
Skills Library
Demo
Hungary
Full Time