Job Posting for Campaign Delivery & Adoption Product Owner at Sanofi
Location: Budapest
About The Job
We are an innovative global healthcare company with one purpose: to chase the miracles of science to improve people’s lives. We’re also a company where you can flourish and grow your career, with countless opportunities to explore, make connections with people, and stretch the limits of what you thought was possible. Ready to get started?
The Campaign Center of Excellence Product Owner leverages the agile methodology to manage the development and delivery activities with regards to omnichannel products and solutions, engages with product leaders and stakeholders to access and represent Features, OKRs, and priorities to the agile team, as well as, to decompose features into story cards, leads the building of the product backlog, sets sprint priorities, provides product demos, assists with mitigating delivery, and provides stakeholders with transparency into day-to-day execution
Main Responsibilities
Support several internal Business Areas within Campaign automation/orchestration systems (ex.: Salesforce Marketing Cloud) for Omnichannel Journeys: email, SMS, WhatsApp, push, apps etc.
Ensures that proper training materials and support resources are available for users of the adopted products or services
Build/interpret metrics and provide guidance on best practices
Coordinate and check the maintenance, integrity, and security of the platform
Oversee & implement the teams’ development, configuration (SAP, DE’s, automations etc.), data integration/ingestion activities in line with the global architecture to reduce duplication and increase adoption
Is in charge for the technical debt reduction
Collaborate with different platform POs to ensure smooth integration and functionality of adopted components
Validates completeness of approved features for deployment and leads the validation of feature priority and implementation sequencing timeline
Develop and maintain procedures related to the adopted products or services
Participate into the product lifecycle activities, especially requirements gathering through production and release, manage the deployment at scale
Manage and ensure cross-impacted teams are identified early and included in solution discussion; manage impact assessment timelines
Manage priorities with other Product Owners where cross-product conflicts exist
Provide stakeholders with transparency to execution progress and blockers
Manage the COE Campaign POD team Product Backlog and define sprint goals by consulting with the scrum teams during development & deployment, providing clarification and context, confirm user story acceptance criteria, and accept completed User Stories
Log open risks, issues, questions, decisions against Features
Clearly document ongoing changes to feature scope, prioritization, and requirements
Experience
About you
3 years of Product Management experience or equivalent focusing on digital technologies and service-based integrations.
Experience with Salesforce CRM (Sales & Service Cloud, Communities)
Experience with desktop and mobile web, mobile apps, and alerts.
Soft And Technical Skills
Self-starter who develops plans and is committed to hitting delivery dates
Ability to develop working relationships with individuals at all levels of an organization
Strong organizational skills and attention to detail
Multinational thinking and working
Strong background in agile SCRUM agile practices and associated tools
Fundamental understanding of database technologies
Ability to collaborate with clients to design customer journeys, and associated data models. Experience with Marketing Cloud Studios & Builders, most importantly Email Studio, Content Builder, Cloud Pages and Automation Studio
Ability to translate business needs to technology teams
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