TV Service Specialist

Do you want to work at one of Hungary’s leading telecom operators that creates a true balance for its customers through technology? If you do, then we are looking for you. Take the first step, bring your inspiring ideas and join our supportive and creative IT team.
Be curious and responsible, work passionately and be open to development. Let’s reach our goals together, because at Yettel you can inspire true change while being yourself. Who are we? More than 1,800 colleagues working at nearly 100 locations across the country forming one big team and enjoying an unlimited experience. We have a lime heart and Yettel enables us to make our dreams come true.

Join Yettel Hungary as TV SERVICE SPECIALIST
be yourself and make a difference in the world.

• Acquire overarching knowledge about the ecosystem behind Yettel TV service such as the TV Platform, Clients, Streaming and network domains
• Participate in planning and execution of TV platform related feature developments
• Establish a sustainable testing workflow for each new release of Client applications
• Support content management with daily operational activities.
• Support Set Top Box selection/lifecycle management.
• Participate in problem management and root cause analysis.

• Bachelor's degree in telecom networks, electrical engineering, computer science, information systems or other related field (or equivalent work experience).
• Familiar with IPTV, OTT, NPVR, CUTV, STB, Multicast, DRM, EPG, HLS, DASH, Widevine, Plaready, Fairplay, OTA, ACS, TR-069, CMS, TVOD/SVOD
• Basic understanding of mobile (4G/LTE, 5G) and fixed access networks, L2/L3 network and device management protocols such as IPv4/IPv6, TCP/IP, UDP, RTSP, CWMP, TR-069, SNMP
• Familiar with the Android TV Operator Tier program, Smart TV platforms and market trends
• Experience managing external service providers in a complex multinational company group environment.
• Working ITIL knowledge and practice. Service Management experience with at least three of the following processes: incidents, problem, service request, change management, demand management, capacity management, SLA management.
• Highly analytical and structured thinker with the ability to transform it into service-oriented approach.
• Strong communication and reporting skills.
• Strong service delivery skills and relationship management skills.
• Ability to engage with internal and external stakeholders, gain their confidence and persuade them to cooperate with initiatives where it is required. Has a “consultant” mindset with the ability to drive the execution of strategies and influencing realization Motivated by influencing high level decisions.
• MS Excel / PowerBI and data analytics skills
• Ability to work both independently and in team.
• Fluency in English both in oral and written.

#FLEXIBLEWORKING: On Tuesdays, Wednesdays and Thursdays we work in the nature-friendly and innovative Yettel House, and in the Garden office in the summer. On Mondays, if our projects or tasks require it, we have the opportunity to work in the Yettel House, but also from home, on Fridays we are all in home office.
#HEALTH: We provide our colleagues with collective life and health insurance, paternity leave, and free advice in the areas of lifestyle, psychology, law and finance. Our office gym and saunas also await our employees.
#TECHNOLOGY: It is natural that you will receive a company smartphone with unlimited internet, and we even offer discounted rates for your family and friends.
#LEARNING: Trainings, courses and an online platform are also available so that you never stop developing! Our goal is to support you throughout your personal and professional career, while you are constantly learning new things!
#YETTELHQ: Our headquarter at Törökbálint is one of the most modern office buildings in the country, with a panoramic terrace, an outdoor sports field and an alternative garden office.
#YETTELBUS: You can also get to Törökbálint with Yettel's buses, which are available to everyone. You don’t need to show any documents when boarding. These buses leave from several stations in the city: Népliget, Kelenföld, as well as Déli pályaudvar stations, and you can recognize them by the "Yettel bus - Yettel" sign on the front of the vehicles.

Please click the Apply button to send your application.