HVAC Technician

Team Operations | Contract type Permanent

About Mitie

Mitie provides a wide range of facilities management (FM) services across Ireland, Europe, and the UK. These are delivered as integrated FM contracts, in bundles or as single services, depending on client requirements. Our service areas include technical services, energy and building services, cleaning, security, front of house and consultancy.

We work with a wide range of private and public clients to create great work environments, which resulted in Mitie winning 4 awards in the 2023 Facilities Management Awards, including Total FM Service Provider for the third year in a row. We have also won 3 awards in the Workplace Excellent awards in 2023 - Best in CSR, Manager/Leader of the Year, Excellence in Learning & Development - over 1,000 employees.

Mitie have been awarded the IBEC Keep Well Mark in 2021, 2022 and 2023 for our commitment to employee wellbeing and we have also been named in the Top 100 Employers for Wellbeing in Ireland for two years in a row. We are proud of our diverse workforce and like to recognise our people through various reward and recognition schemes, as well as through learning and development.

Our premise is simple: the exceptional, every day.

Key responsibilities:

Helpdesk and PPM

Safely maintain and repair facility plant and equipment

Act proactively to identify reactive and remedial maintenance work and ensure all tasks are logged with the helpdesk.

Be proactive and take ownership of issues and understand systems and plant.

Carry out diagnostic and fault finding to plant and equipment

Ensure that assets registers are maintained up-to-date.

Submit change requests for new assets.

Provide innovation and engage in continuous improvement.

Develop detailed knowledge and understanding of contractual requirements.

Ensure compliance with PPM and Reactive Task SLA's.

Carry out electrical, mechanical and building services activities as assigned across portfolio.

Comply with and implement existing business risk management procedures.

Ensure effective use and maintenance of O&M's and quality procedures.

Ensure statutory and non-statutory logs are kept up to date

Participate in Out-Of-Hour and On-Call Rota process.

Implement and monitor small engineering projects as required.

Client / Customer / Line Manager

Act professionally at all times with the client and customer as a representative of Mitie.

Support, develop and communicate best working practice.

Adopt a pro-active approach to customer liaison and ensure any concerns are dealt with promptly or relayed to line management.

Undertake works as directed by line supervisor or manager.

Ensure that business critical engineering plant down time is minimised.

Respond in a timely manner to verbal and written requests.

Manage 3rd party contractors ensuring they are site inducted and work to the site work permit system and procedures.

Finance

Purchase of any tooling or material must be carried out in strict accordance with company process and procedures and line management approval.

Ensure a task number is raised for any material ordered.

Health, Safety, Quality and Environment (HSQE)

Ensure HSQE standards and environmental best practices are maintained

Ensure legislation and company operating procedures are adhered to

Report any unsafe activities, accidents, and risks promptly to Engineering Services Manager and HSQE Manager

Comply with reasonable requests for information from HSQE Manager.

Human Resources (HR)

Attend staff appraisals as necessary with your line manager.

Submit holiday requests in a timely manner.

Report sickness absence in accordance with company procedure.

To understand and comply with policies and procedures

To carry out work in a safe and diligent manner

To comply with all Health and Safety policies and procedures

To attend and fully participate in training and appraisal activities as required

To undertake additional duties in line with capabilities as required

About you:

Air conditioning/HVAC tradesperson

A time served air conditioning or HVAC technician with 5 years post apprenticeship experience

City & Guilds Level 2 Award in F-Gas Regulation, 2079 or a FETAC Level 5 Specific Purpose Certificate in Handling F-Gas Refrigerants 5S0108

Knowledge and previous experience of BMS systems.

Knowledge and experience in the maintenance and repair of Split AC, VRV systems, Fan Coil units, Air Handling systems, boilers and pumping systems.

Health and Safety, Industry best practice and knowledge of electrical standards

Exceptional customer service and communication skills

Excellent problem solver and fault-finding ability

Organised and methodical with the ability to multi-task.

High attention to detail, compliance and service report writing.

Approachable team player, able to work on own initiative and with colleagues and

clients alike.

Good flexibility and works well under pressure.

Experience in computer PPM maintenance systems such as Maximo is desirable.

Familiar with mobile technology, computer literate with experience in Word and Excel spread sheets.

Company benefits include:

Free Virtual GP Service

Mi Recognition (Thanking employees for a job well done ranging from €25 - €250)

Talent Referral Scheme (Earn €100 - €3000 for referring a friend to Mitie)

Company sick pay

Mi Deals (Fantastic savings at high street stores)

Long service awards (Ranging from €50-€300)

10% health insurance discount for employees who join under the MITIE plan

A non-contributory life assurance scheme

Personal Retirement Savings Account (PRSA) scheme

Employee Assistance Programme (EAP)

Save as you Earn Scheme (a risk-free savings plan that allows you to buy Mitie shares at a special discount)

Bike2Work Scheme

Tax Saver Scheme

Learning & development (access to 200 courses on our L&D platform)

This job description is intended to give the post holder an appreciation of the role envisaged for this position and the range of duties undertaken. It does not attempt to detail every activity, and should be utilised as a general guide, detailing the minimum requirements and responsibilities of the position. Specific tasks and objectives will be agreed with the post holder following the appraisal process and on an as and when required basis throughout the post holder's period of employment.

Mitie is an equal opportunities employer