Country Manager - Ireland

Role Purpose:

As Country Manager for Ireland, you’ll lead Riviera Travel’s trade activity across both the Republic of Ireland and Northern Ireland. This is a senior, field-based role responsible for achieving sales, revenue and distribution targets, while developing and managing key account relationships and identifying opportunities for new business growth.

You'll play a pivotal role in raising brand awareness, supporting agent partners with dedicated training and engagement initiatives, and executing regional marketing activity that delivers results.

Reporting into the Head of Trade & Partnerships – UK & Ireland, you’ll be a key member of the UK & Ireland Trade team, contributing to our ambitious growth plans and acting as the face of Riviera Travel in Ireland.

Key Responsibilities:

• Develop a clear and actionable business plan for Ireland, aligning with company growth targets across revenue, passenger numbers and market share.
• Manage and grow key trade relationships, creating joint business plans and delivering exceptional account management.
• Identify, onboard and support new agent partners to expand our distribution footprint.
• Create and maintain a detailed contact plan, using a blend of in-person and virtual engagement.
• Design and deliver a structured training programme to ensure agents understand and are equipped to sell Riviera Travel’s unique selling points and new initiatives.
• Organise and host successful trade and consumer-facing events, including ship visits, FAM trips, and in-store activations.
• Deliver agent educational trips (e.g. river cruise ship day visits, full tours and fam trips), with post-event tracking to ensure ROI.
• Monitor competitor activity and share insights with the wider team, recommending actions as needed.
• Represent Riviera Travel at travel industry events, trade shows and exhibitions across Ireland.
• Track performance of all trade and marketing activities and assess impact against agreed KPIs.

Skills, Experience & Qualifications:

• Demonstrable experience in both key account management and new business development, ideally within the travel industry.
• A high sales drive, with a track record of delivering results and exceeding targets.
• A genuine passion for travel and a tenacious, can-do attitude
• Strong commercial awareness, with an understanding of travel trends and profitability drivers.
• Excellent communication and presentation skills, with the confidence to engage audiences from one-to-one meetings to larger groups.
• Self-starter with excellent planning and organisational skills—able to work independently and manage multiple priorities.
• Comfortable using Microsoft Office and other software applications, including CRM systems.
• Willingness to work evenings and weekends as part of the role (with time off in lieu).
• Must hold a full, clean driving licence.

Job Types: Full-time, Permanent

Pay: Up to €50,000.00 per year

Additional pay:

• Performance bonus

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Work authorisation:

• Ireland (required)

Location:

• Ireland (required)

Willingness to travel:

• 75% (required)

Work Location: On the road