Quality & Compliance Officer (Part -time)

Job Titile: Quality & Compliance Officer (HIQA Regulated setting)

Location: SOS Kilkenny Administration & Training Centre, Kells Road, Kilkenny

Reporting To: Support Services Manager

Contract/Hours: 21 hours per week (3 days) Specified Purpose Contract (Maternity Leave)

Benefits:

24 Days Annual Leave

Sick Pay Scheme

Company Pension Scheme

Employee Discounts

Employee Assistance Programme

Maternity Leave

Study Assistance Scheme

Bike to work Scheme

Wellness Program

Savings Scheme

Continual Professional Development opportunities

The primary function of this role is:

• To access compliance according to HIQA regulations and National Standards within HIQA regulated residential locations.
• To offer guidance on reviewing each regulation and applicable standard.
• To guide quality improvement and ongoing development of person centred services.
• To ensure the service provides a rights-based approach.

Role:

• Work within a role which maintains people we support focus on the delivery of services.
• Understand the key tools, techniques, objectives and vision and guidance to ensure compliance with regulatory bodies, in line with legislative requirements and the organisation's policies and procedures.
• Design and develop templates, databases, forms etc. as required, and the creation of statistics, charts, and analysing of information to support the work of quality.
• Work to meet objectives, organisational goals and complete assigned tasks with identified timeframes to a high standard.
• Complete audit activity and oversee the external quality and related reports to include progress with implementation of actions within timeframes and verification of action and close out.
• Support the drive of a continuous programme of quality improvement within the organisation, in line with regulatory, legislative and practice requirements.
• Facilitate training to ensure quality brief is being adhered to.
• Promote and participate in the implementation of change.

Schedule audits, coordinate action plans and following through to completion:

• Provider Audits
• Person we support File Audits
• Incident Audit of houses
• Complaint Audit of houses
• Person we support and Family Satisfaction Survey
• Person we support Satisfaction Survey
• HIQA Audits
• Safeguarding
• Audit of HIQA Inspection reports to identify trends etc.
• Audits are carried on risk management, safeguarding etc.
• Medication Audits
• Property Health & Safety / Maintenance Audit of houses
• Fire log Audits
• Hazard Identification Audits
• Any other audits as they arise

HIQA Duties:

• Registration/Re-registration of Designated Centres.
• Applications to vary or remove conditions as outlined by HIQA requirements.
• Registration of Persons in Charge and Persons Participating in the Management of the designated centres.
• Management & oversight of the HIQA Portal.
• Registration of the Board of Directors.
• Ensure all designated centres documentation is present and in line with regulations.

Policy Management:

• Work in conjunction with the line Manager to ensure that all relevant compliance policies and procedures are in place and reviewed within timeframes.
• Update and amend service provision policies when organisational procedures or legislation changes.
• Develop and update policies in an accessible format for the people we support

New Directions

• Work with Day Service managers to roll out and ensure compliance with new Directions regulations and any other regulatory Authority.

Qualifications

Essential:

• Relevant third level qualification in Social Care or working towards
• High proficiency in the use of MS Office suite

Experience

• Minimum three years' experience working in the disability sector
• Experience in a HIQA regulated setting desirable but not essential
• Experience of working within and implementing change programmes
• Working collaboratively with multiple areas and teams
• Knowledge and understanding of the Health Act, 2007 Regulations and any standards or government publications on the provision of services for day and residential services in the Disability sector
• Knowledge of quality management systems and procedures
• Hold a core belief and passion for the sustainable delivery of high quality people we support focused services
• Demonstrates ability to plan, organise and prioritise
• Ability to source and interpret both theoretical and technical information
• Strong research skills and the ability to think strategically
• Excellent communications skills, including strong report writing skills
• Excellent communication and interpersonal skills

Flexibility

Duties and responsibilities of any post are likely to change with the ongoing needs and developments of the Services. You will therefore be required to carry out any such other duties appropriate to your employment as may be assigned from time to time.

Confidentiality

In the course of your employment you may have access to, or hear information concerning the medical or personal affairs of each person who uses the services and/or staff, or other health service business. Such records and information are strictly confidential and unless acting on the instructions of an authorised officer, on no account must information concerning individuals supported by the Services, staff, or other health service business be divulged or discussed except in the performance of normal duty. In addition records must never be left in such a manner that unauthorised persons can obtain access to them and must be kept in safe custody when no longer required.

SOS Kilkenny Clg are an Equal Opportunities Employer