Chief Product Officer

TransferMate– a subsidiary of CluneTech – was established in 2010 when we began working with regulators around the world to secure licenses to operate as a global payment’s provider. With a global payments network covering 200 countries and territories, TransferMate have established partnerships with some of the largest banks, fintechs and software providers in the world. The combination of our regulated network, award winning technology and strategic partnerships culminated in 2022 when the business achieved Unicorn status.

Our team is dedicated to delivering the best possible experience for our partners and their customers. We know that a happy team is one that performs at the highest level and our #OneTeam ethos encourages mutual support, respect, recognition, and rewards. In Ireland, we have been recognised as a Great Place to Work for 9 consecutive years, with 35 offices worldwide, we do business across 100 countries on a daily basis.

As a result of a recent internal promotion, we are seeking a dynamic Chief Product Officer to join our Executive Leadership team at an exciting time in our continued global growth.

Responsibilities

• Develop and execute a comprehensive product strategy aligned with the company’s vision and goals.
• Drive product development processes, including ideation, prototyping, testing, and iteration.
• Collaborate with the product team to prioritise development efforts, balancing short-term needs with long-term objectives.
• Oversee the entire product development lifecycle, from ideation and prioritization to execution and release.
• Lead and mentor a team of product managers, designers, and other professionals.
• Support the strategic direction and vision for the organisation.
• Align product strategies with business objectives and market needs.
• Collaborate with senior leadership to define company-wide product goals, priorities, and roadmaps.
• Drive cross-functional collaboration across all related business departments.
• Identify market opportunities, customer pain points, and emerging trends.
• Define product requirements, features, and priorities, and effectively communicate them to development teams.
• Monitor and analyse key performance indicators and metrics to measure product performance and identify areas for improvement.
• Develop user stories and use cases to define the product features, behaviour, and customer experience.
• Recommend and implement evaluation techniques, define testing scenarios, and facilitate internal and external quality testing.
• Lead product solution design, implementation, and testing.
• Lead product roadmap planning and prioritisation.
• Drive awareness, adoption, and success of our products in the market.

Requirements

• 5 years of experience leading product teams and driving product strategy.
• Several years’ experience in executive product leadership within the fintech industry or a related field
• Experience driving product innovation and success.
• Experience mentoring and developing high-performing product teams.
• Experience working in an agile environment with a focus on rapid iteration and continuous improvement.
• Experience in B2B product management
• Experience in platform development
• Extensive knowledge of fintech products, services, and the market
• Excellent communication and people skills
• Strong analytical and critical thinking skills

Education

• Bachelor’s degree in business, computer science, product management or a related field required.
• Master’s degree in business, IT, computer science, or a related field preferred

Benefits

• Healthcare plan
• Competitive pension
• Flex hours where you can work your 5 days across 4.5 days
• Flexible Working Policy with a combination of remote and office working
• Lifework days: ½ day each quarter to get your life work done
• 23 days annual leave 2 CluneTech Holidays (Christmas Eve & Good Friday) plus additional days with length of service
• Paid leaves including IVF / pregnancy assistance, pregnancy loss, marriage, maternity and paternity leave
• Employee-led CSR Programme, CluneTech Cares, with one paid Volunteer Day per year
• Death in Service Benefit
• Milestone Recognition Programme
• Compassionate Leave up to 4 weeks
• Compassionate Leave for pets
• Travel benefits including Cycle to Work & Circle K Fuel Card
• Professional & Personal Development
• Rewards & Recognition
• Employee Wellbeing Programme
• 24/7 Employee Assistance Programme
• Meeting Free Days – a specific no meeting day where we encourage no meetings so you (and your team) can focus on getting things done!