Telesales Representative

Key Responsibilities:

• Initiate outbound calls to potential and existing customers to promote and sell products or services.
• Understand customer needs and present tailored solutions that align with their requirements.
• Build and maintain strong relationships with customers through effective communication and consistent follow-ups.
• Achieve sales targets and performance metrics set by the company.
• Manage customer objections and resolve issues professionally to ensure customer satisfaction and loyalty.
• Accurately maintain records of customer interactions, sales, and feedback in the CRM system.
• Provide feedback to the marketing and product teams on customer responses, trends, and competitor activities.
• Work collaboratively with the sales team to enhance strategies and improve the customer experience.
• Stay up-to-date with product knowledge, promotions, and market trends to offer relevant solutions.
• Follow up on leads and inquiries generated through various channels, including email campaigns, referrals, and social media.
• Process sales orders, handle administrative tasks, and ensure timely follow-through on customer inquiries.

What We Offer:

• Competitive base salary with performance-based incentives.
• Comprehensive training and development programs to enhance sales and communication skills.
• Opportunity for career advancement within the sales team or other departments.
• A collaborative and supportive work environment.
• Health benefits and other company perks.
• Flexible work arrangements (if applicable).
• Regular performance reviews and feedback to ensure professional growth.

Job Type: Full-time

Pay: ₹20,000.00 - ₹25,000.00 per month

Schedule:

• Day shift

Application Question(s):

• What is your current in hand salary?

Work Location: In person