Dental Site Coordinator

Description

Open Door Family Medical Center provides health care and wellness programs to individuals and families in need throughout Westchester, Putnam, and Ulster Counties. A pioneer Federally Qualified Health Center, Open Door provides more than 300,000 patient visits annually and serves nearly 60,000 individual patients who might not otherwise have access. Open Door offers integrated services and a holistic approach to building healthier communities. Primary medical care, dental care, integrated behavioral health care, clinical nutrition, wellness programs, and chronic disease management are the foundation of its clinical programs.

Founded as a free clinic in 1972, Open Door’s mission of building healthier communities through accessible, equitable, culturally competent health care has led to site and service expansions. Today, Open Door operates centers in Brewster, Mamaroneck, Mount Kisco, Ossining, Port Chester, and Sleepy Hollow, in addition to eight School-Based Health Centers in the Port Chester and Ossining School Districts, a mobile dental van in Mount Kisco, and a new dental practice in Saugerties, NY. For more information, please visit our website atwww.opendoormedical.org.

Open Door is currently seeking a Dental Site Coordinator for its Brewster, NY location to assist in the provision of dental services. The Dental Site Coordinator coordinates daily operations in Brewster Dental Department, controls correspondence, review supply requisitions, analyzes pending claims reports on claims received without prior authorization to research and review eligibility and benefit coverage, monitors productivity, unlock notes and no-show rate.

As an Open Door employee, you would be eligible to participate in Open Door's Retention Bonus Plan, which pays a quarterly bonus of $750, beginning the first quarter following 3 months of employment as long as you remain an active employee in good standing. The Retention Bonus Plan will continue until December 2024.

RESPONSIBILITIES

• Exercise excellent judgment in decision-making within established policies and practices.
• Collaborate with Director of Dental Operations to coordinate and facilitate optimal patient flow and quality patient care.
• Analyze Dentists and Hygienists scheduling and patient flow process to ensure appropriate patient access.
• Check and maintain adequate amount of equipment and supplies in accordance with department budget and Center standards.
• Process pre-authorization and referral
• Respond to insurance company when additional info or updated treatment plan if needed.
• Review and correct claims with missing information and pending with error.
• Respond to Telephone Encounters.
• Respond to patient inquiries within 48 hours.
• Monitor claims with missing information and pending with errors.
• Monitor department productivity with staff and managing missed and failed appointments by filling the schedule.
• Monitors unlock notes.
• Monitor attendance and complete the evaluation of staff performance and productivity.
• Perform Dental Assistant tasks and Patient Service Representative tasks when coverage needed.
• Ensures operation of dental equipment by completing preventative maintenance requirements; following manufacturer’s instructions; troubleshooting malfunctions, calling for repairs; maintaining equipment inventories, evaluating new equipment and techniques

REQUIREMENTS

• H.S. Diploma or Equivalent. Advanced Degree Preferred.
• Minimum of three years’ managerial experience in dental department
• Excellent computer skills, including eCW web and relevant.
• Superior operational and team-building skills.
• Excellent verbal and written communication and customer service skills.
• Ability to provide strong leadership.
• Outstanding judgment and decision-making skills.
• Ability to handle multiple tasks simultaneously with ability to prioritize quickly.

There are many fantastic benefits to a career at Open Door Family Medical Centers. In addition to working to affect positive change in the health and lives of thousands of residents in Westchester and Putnam counties, Open Door offers its employees a stimulating, diverse and team-based work environment with comprehensive benefits including medical, dental, life insurance, flexible spending accounts, 403(b) and 401(k), generous paid time off, onsite Wellness facilities, and educational assistance. Aside from excellent benefits, we offer a competitive salary and annual bonuses based on patient care.

At Open Door, we enjoy working in a team-based, patient-centered environment and value the benefits of a diversified workplace that values our patients and the communities we serve. If you want to make a difference in the lives of thousands of patients in the health of our communities of Westchester and Putnam counties, and if the position speaks to your capabilities, experience, and commitment to improve the health of our communities, please submit your resume and cover letter with salary requirements.

Open Door is an Equal Opportunity Employer.

Qualifications

Salary : $25 - $30