What are the responsibilities and job description for the Driver/ Customer Service Laborer position at 1-800-GOT-JUNK?
Urgently Hiring - Driver/ Customer Service Laborer
Schedule your interview by going to https://calendly.com/1800gotjunkmillburn
Driver/ Customer Service Laborers
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Environmental sustainability is important to us. 1-800-GOT-JUNK? has been recognized as the workplace of choice through numerous awards, including Best Place to Work and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.
Overview
The Truck Team Member is a key frontline position responsible for providing exceptional junk removal services to our customers. This role embodies our core values of being a Team Player, exhibiting Transparency, staying Customer Obsessed, and maintaining a Goal Orientated approach. Truck Team Members ensure efficient operations while delivering a remarkable customer experience.
Key Responsibilities
1) Junk Removal Operations:
- Safely and efficiently load and unload trucks with customer junk, debris, and unwanted items.
- Properly handle, lift, and transport a variety of materials, adhering to safety protocols.
- Maintain a clean and organized truck interior to maximize space utilization.
- Assist with truck maintenance, refueling, and performing routine checks.
2) Customer Service:
- Greet customers in a friendly and professional manner, upholding our "Customer Obsessed" value.
- Listen attentively to customer needs and address any concerns or special requirements.
- Provide clear communication to customers regarding service details and pricing.
- Exhibit patience, respect, and a willingness to go the extra mile for customer satisfaction.
3) Teamwork:
- Collaborate effectively with fellow Truck Team Members, embodying the "Team Player" spirit.
- Support colleagues during peak periods or when additional assistance is required.
- Maintain open communication with supervisors and provide updates on jobs.
- Contribute to a positive, supportive, and inclusive team environment.
4) Compliance and Safety:
- Strictly follow all company policies, procedures, and safety regulations.
- Maintain a clean and organized work environment, adhering to housekeeping standards.
- Properly use and maintain all equipment, tools, and personal protective equipment (PPE).
- Report any safety concerns, accidents, or incidents promptly.
Qualifications:
- High school diploma or equivalent.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong teamwork and communication abilities.
- Ability to lift heavy objects and perform physically demanding tasks.
- Valid driver's license with a clean driving record (preferred).
- Flexibility to work varied schedules, including weekends and evenings.
- MUST be 21 years of age (insurance requirement), have a valid driver's license and 3-year clean driving record (past 3 years), and MUST be able to lift 50 lbs repeatedly.
Remuneration:
- Pay: Base starts at $16 for Drivers with an opportunity to earn cash/credit card tips plus daily profit share, and diversion bonus. Top performers earn $25 per hour.
- Benefits: Health, Dental, Vision, Life Insurance, 401K with company match, Sick Days and PTO
- Advancement Opportunities for all high-performing staff that would increase the base hourly rate.
- Trainers, Supervisors, and Dispatchers are all roles that consistently need to be filled! Those roles pay a base rate of $17.25-$20 per hour plus profit share.
Our Core Values:
Team Player - We’re stronger together and always have each other’s back
Transparency - We keep it real
Customer Obsessed - We ask questions, listen and genuinely care about our customers
Goal Orientated - We set our sights high, and Get It Done
Next Steps: Please book an interview by clicking the calendly link below.
https://calendly.com/1800gotjunkmillburn
Job Type: Full-time
Pay: $16.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Profit sharing
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Relocate:
- Millburn, NJ 07041: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $35