What are the responsibilities and job description for the Driver/ Customer Service Laborer position at 1-800-GOT-JUNK?
Urgently Hiring - Driver/ Customer Service Laborer
Schedule your interview by going to https://calendly.com/1800gotjunkmillburn
1-800-GOT-JUNK? is a franchise-based, full-service junk removal company dedicated to helping people reclaim the space in their homes and businesses. A pioneer of professional junk removal, 1-800-GOT-JUNK? has set the standard for exceptional customer service. Environmental sustainability is important to us. 1-800-GOT-JUNK? has been recognized as the workplace of choice through numerous awards, including Best Place to Work and 50 Most Engaged Workplaces. We are an equal opportunity employer that offers a fantastic culture that is “All About People”, and where personal and professional wins are celebrated.
Our Core Values:
- Team Player: Collaboration and mutual support are the cornerstones of our success. We believe that together, we can achieve more. At 1-800-GOT-JUNK?, you will work alongside dedicated professionals who are always ready to lend a helping hand and celebrate collective successes.
- Transparency: We value honesty and open communication. Our transparent work environment fosters trust and ensures that everyone is informed and aligned with our goals. We encourage feedback and are committed to continuous improvement.
- Customer Obsessed: Our customers are at the heart of everything we do. We strive to exceed their expectations by providing top-notch, smooth service with a smile. Being customer-obsessed means listening to their needs, addressing their concerns, and ensuring a seamless and positive experience.
- Goal Oriented: We are driven by our ambitions and take pride in achieving our goals. As part of our team, you will have clear objectives, the support to reach them, and the recognition you deserve when you do. We celebrate milestones and are always looking forward to new challenges.
Why Join Us?
- Professional Growth: We invest in our people with ongoing training and development opportunities. Your career growth is our priority.
- Supportive Environment: Our team-centric culture ensures you have the support you need to thrive.
- Make a Difference: Join a company that values social responsibility and actively contributes to the well-being of our community and environment.
- Competitive Benefits: Enjoy a comprehensive benefits package that includes health insurance, retirement plans, and employee discounts.
Become a part of our dynamic team and help us continue to lead the industry with passion, integrity, and a commitment to excellence. Together, we can make a difference.
Overview
The Truck Team Member is a key frontline position responsible for providing exceptional junk removal services to our customers. This role embodies our core values of being a Team Player, exhibiting Transparency, staying Customer Obsessed, and maintaining a Goal Orientated approach. Truck Team Members ensure efficient operations while delivering a remarkable customer experience.
Key Responsibilities
1) Junk Removal Operations:
- Safely and efficiently load and unload trucks with customer junk, debris, and unwanted items.
- Properly handle, lift, and transport a variety of materials, adhering to safety protocols.
- Maintain a clean and organized truck interior to maximize space utilization.
- Assist with truck maintenance, refueling, and performing routine checks.
2) Customer Service:
- Greet customers in a friendly and professional manner, upholding our "Customer Obsessed" value.
- Listen attentively to customer needs and address any concerns or special requirements.
- Provide clear communication to customers regarding service details and pricing.
- Exhibit patience, respect, and a willingness to go the extra mile for customer satisfaction.
3) Teamwork:
- Collaborate effectively with fellow Truck Team Members, embodying the "Team Player" spirit.
- Support colleagues during peak periods or when additional assistance is required.
- Maintain open communication with supervisors and provide updates on jobs.
- Contribute to a positive, supportive, and inclusive team environment.
4) Compliance and Safety:
- Strictly follow all company policies, procedures, and safety regulations.
- Maintain a clean and organized work environment, adhering to housekeeping standards.
- Properly use and maintain all equipment, tools, and personal protective equipment (PPE).
- Report any safety concerns, accidents, or incidents promptly.
Qualifications:
- High school diploma or equivalent.
- Excellent customer service skills and a friendly, professional demeanor.
- Strong teamwork and communication abilities.
- Ability to lift heavy objects and perform physically demanding tasks.
- Valid driver's license with a clean driving record (preferred).
- Flexibility to work varied schedules, including weekends and evenings.
- MUST be 21 years of age (insurance requirement), have a valid driver's license and 3-year clean driving record (past 3 years), and MUST be able to lift 50 lbs repeatedly.
Remuneration:
- Pay: Base starts at $16 for Drivers with an opportunity to earn cash/credit card tips plus daily profit share, and diversion bonus. Top performers earn $25 per hour.
- Benefits: Health, Dental, Vision, Life Insurance, 401K with company match, Sick Days and PTO
- Advancement Opportunities for all high-performing staff that would increase the base hourly rate.
- Trainers, Supervisors, and Dispatchers are all roles that consistently need to be filled! Those roles pay a base rate of $17.25-$20 per hour plus profit share.
Our Core Values:
Team Player - We’re stronger together and always have each other’s back
Transparency - We keep it real
Customer Obsessed - We ask questions, listen and genuinely care about our customers
Goal Orientated - We set our sights high, and Get It Done
Next Steps: Please book an interview by clicking the calendly link below.
https://calendly.com/1800gotjunkmillburn
Job Type: Full-time
Pay: $16.00 - $35.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible schedule
- Health insurance
- Life insurance
- Paid sick time
- Paid time off
- Paid training
- Profit sharing
- Referral program
- Vision insurance
Shift:
- 10 hour shift
- 12 hour shift
- 8 hour shift
Work Days:
- Every weekend
- Monday to Friday
Shift availability:
- Day Shift (Required)
- Night Shift (Preferred)
Ability to Commute:
- Union, NJ 07083 (Preferred)
Ability to Relocate:
- Union, NJ 07083: Relocate before starting work (Required)
Work Location: In person
Salary : $16 - $35