What are the responsibilities and job description for the Call Center Sales Manager position at 1-800Accountant?
Were excited to announce that we will be opening our newest office in Tempe, AZthis is a unique opportunity to be part of a groundbreaking initiative, where youll collaborate with a driven team, tackle exciting challenges, and contribute to building a strong foundation for our presence in the Southwest. If you thrive in a fast-paced environment, embrace innovation, and are ready to grow your sales career, wed love to hear from you!
Who we are at 1-800 Accountant:
The 1-800Accountant.com mission is to serve the accounting needs of startups, entrepreneurs and small businesses by providing extraordinary service at an affordable rate.
At 1-800 Accountant, we believe we are defining a new accounting services model to help business owners navigate the new economy. We combine technology with a dedicated accountant to serve the needs of start-ups, entrepreneurs and small businesses by providing extraordinary service at an affordable price. Our team helps business owners focus on the passion they have for their business while helping them with their accounting and tax needs by creating a collaborative effort to help their business thrive.
The Role:
1-800Accountant is seeking an experienced Sales Manager, who will be responsible for leading a team of 10-20 Small Business Tax Specialists, providing daily coaching and development to drive increased performance and productivity, routinely monitor sales and productivity diagnostics and focus on meeting/exceeding assigned business objectives.
Responsibilities:
? Manage day to day operations of a team of Small Business Tax Specialists
? Drive increased productivity and employee effectiveness through ongoing coaching and development
? Implement activities to drive employee recognition and engagement through contests and other gamification activities
? Monitor employee productivity and performance diagnostics
? Evaluate inside sales strategies and processes and recommend improvements
? Supervise team in accordance with company policies & procedures
? Manage and maintain CRM tracking and reporting
? Proactively contribute innovative ideas and best practices to drive growth and meet/exceed business objectives
? Collaborate with leadership to drive enhanced market share, product offering and new opportunities
? Execute monthly/weekly sales strategies depending on the season to maintain consistent performance
? Participate in recruiting/hiring process when requested
? Monitor, coach and document performance coaching sessions
? Administrative tasks, as needed
Qualifications:
? 3 years of sales experience
? 1 years of related inside sales management experience
? Exceptional written, verbal, and interpersonal communication skills
? Passionate about coaching Small Business Tax Specialists to reach their maximum potential
? Strong work ethic, Professional, Reliable, Accountable Ability to stay current on company processes and procedures
? Ability to work in a self-directed, fast-paced environment
? Strong CRM experience, SalesForce a plus
? Highly proficient computer skills in MS Word, Excel, and PowerPoint. Google Docs
? Proven problem-solving skills, with ability to understand impact, identify root cause, determine the resolution, and make recommendations
Reporting to the Director of Sales, the Sales Manager is responsible for driving their team to achieve assigned business objectives, including but not limited to monthly sales budget and client experience goals.
Why Join Us?
? Weve worked diligently to create an energetic, high-achieving, and zero-ego team culture that is truly unlike anywhere elseyou can feel the positive energy from your first interview
? Good ideas can come from anywhere, and weve created a work environment to facilitate hyper-collaboration and inspiration-sharing
? We value employee engagement and teamwork as a critical component to our business ? Our goal is to nurture internal talent and create opportunities for growth and promotion, and we firmly believe that when one team member succeeds, we all succeed
? Work with the countrys largest virtual accounting firm
? Work with cutting edge technology
? Join an engaging community of like-minded individuals
Benefits:
? Excellent benefits package including multiple health, dental and vision options
? 401k with employer match
? PTO and sick days
Diversity
1-800Accountant is an equal opportunity employer and makes employment decisions on the basis of merit. 1-800Accountants policy prohibits unlawful discrimination based on race, color, religious creed, sex, gender identity, marital or veteran status, age, national origin, ancestry, citizenship, physical or mental disability, medical condition, genetic information or characteristics (or those of a family member), sexual orientation, pregnancy, or any other consideration made unlawful by federal, state, or local laws. It also prohibits discrimination based on a perception that anyone has any of those characteristics, or is associated with a person who has or is perceived as having any of those characteristics. All such discrimination is unlawful.
