What are the responsibilities and job description for the Luxury Guest Experience Specialist position at 1 Hotel Hanalei Bay?
We are searching for a Luxury Guest Experience Specialist to join our 1 Hotel Hanalei Bay team.
Job Summary
The Luxury Guest Experience Specialist will be responsible for ensuring that the guest room experience is exceptional, from check-in to check-out.
- They will maintain the highest standards of cleanliness and organization in the public areas of the hotel.
- They will provide excellent customer service, responding to guest needs and resolving any issues promptly.
About the Ideal Candidate
To be successful in this role, you will need to be passionate about delivering exceptional guest experiences, enjoy physical work, and have previous similar work experience. As a team player, hard worker, and detail-oriented individual, you will thrive in our fast-paced environment.
- You will be flexible and willing to meet the demands of a 24-hour operation.
About Our Culture
Our culture is built on delivering exceptional guest experiences, with a focus on providing personalized and thoughtful service.
- Designed by Nature work environment
- Health & Wellness- Competitive Medical, Dental & Vision, and EAP program
- Retirement Planning
- Paid Personal Days
- Career Advancement: Were growing rapidly and with growth comes advancement opportunities (around the globe)
- SH University - Offers eligible team members a chance to grow and flourish from obtaining professional development and courses/certifications through our exclusive online learning educational platform.
- Team Member Recognition program - Earn rewards and pay it forward, while doing all the good you can
