Wellness Manager

Grow with us...

Life at SH is based on a simple idea: the world is beautiful and we want to keep it that way. But we can’t do it alone. That’s why hiring thoughtful and inspiring Team Members and Leaders who understand that our people, collaboration, stellar service, and respect for nature are so important to us.

We love this role at Starwood because it has so many different facets. There’s abundant opportunity to be creative, warm, imaginative—and refresh your leadership skills in our Fitness department.
Seeking an imaginative, forward-thinking Wellness Manager to join our team. In this role, you’ll be directly responsible for managing all operations related to Anatomy Gym, as well as customized programming and events.
This is the role for you if you...
You’re a wellness and fitness expert with exuberant energy, who recognizes that our guests have individual definitions of wellness and fitness. You’re a pro at shifting nimbly between hard core workouts and guided meditation, and you live to help nurture the wellbeing of others.
You value, respect and understand people on a deep and substantive level, recognize what resonates and make smart, thoughtful decisions.
You’re positive, full of energy, a whip-smart multi-tasker and inspire the people around you to go above and beyond

About you...
Passionate about safety and security with a minimum of 2 year of similar work experience.
A post-secondary diploma, degree or industry-related certifications would be a plus.
Experience in safety and security operations, a team player, detail oriented.
Ability to remain calm under pressure
Is flexible and willing to meet the demands of a 24-hour operation.

Position Overview

The Wellness Manager will assist with daily responsibilities including overseeing team member scheduling, membership applicant processing, and overall operations within the fitness and wellness department.

Duties & Responsibilities

• Work with Director of Wellness to create and facilitate wellness programming
• Manage fitness and wellness team, shift schedule, class schedules
• Create a continuing education schedule for all fitness and wellness team members, ensure all compliance training is completed.
• Use online booking systems (Excel, Book4Time, Realtime Reservation, Adobe)
• Perform class audits and instructor feedback.
• Work with a fitness and wellness team to present new class proposals for approval to the Director of Wellness.
• Communicate with future guests booking specialty wellness programming. Assist guests by booking personalized services and experiences during their stay in.
• Oversee membership program inquiries, facility tours and processing membership applications.
• Work with a programming team to communicate wellness programming
• Oversee communications regarding gym maintenance, collecting reports for out-of-order equipment, services needed and maintenance updates. Inspect fitness equipment weekly, confirm inventory and functionality. Report on all issues to Director of Wellness.
• Oversee retail inventory needs, field any team member questions and requests.

Qualifications
Passionate about hospitality and providing superior guest service; enjoys physical work and has previous similar work experience.

• 5 years of experience in health and fitness.
• 2 years’ experience in a supervisor/managerial role.
• Previous customer or guest service experience, a team player, hard worker, and detail oriented.
• Is flexible and willing to meet the demands of a 24-hour operation.

PHYSICAL REQUIREMENT OF THE POSITION

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle or feel objects, tools or controls; reach with hands and arms, talk or hear; and taste or smell.
• The employee must occasionally lift and/or move up to 40 pounds.

About us...

Our culture is caring and thoughtful, and we deliver good-natured and informed service, perfectly executed to evoke a sense of fulfillment and well-being. As a misson-driven company, our purpose is our true north, and our compass guides the way. The purpose we live by impacts the lives of our team members, drives the experiences for our guests, builds community with like-minded travelers and takes care of the planet we live in. Founded in 2006 by Barry Sternlicht, SH Hotels & Resorts is a luxury hotel brand management company and affiliate of global private investment firm Starwood Capital Group.

SH Hotels and Resorts is an equal opportunity employer. We believe in a diverse, sustainable workforce with an empowered, inclusive culture. We are committed to non-discrimination on any protected basis covered under applicable law. If you require any special accommodations, please visit People Operations.

SH Hotels & Resorts is an Equal Opportunity Employer