What are the responsibilities and job description for the Remote On Call Dispatcher position at 1-Tom-Plumber Cincinnati?
Benefits : 401(k)
Dental insurance
Health insurance
Vision insurance
Dispatcher Job Description :
The 1-Tom Plumber On-Call Dispatcher will work remotely, providing fast and friendly customer service to both internal and external customers. The dispatcher will manage after-hours calls for the on-call technicians and the day-to-day operations.
Responsibilities Include but are not limited to : Strong customer service skills, multitasker, answering client calls, and scheduling technician appointments for jobs. In addition to entering client data into a computer, this individual will provide responses and feedback to clients regarding service queries and make outbound calls to clients as necessary.
Job Requirements :
High School diploma or equivalent
Ability to satisfactorily resolve client concerns
Competency of basic computer programs
Professional demeanor
Self-motivated with a sense of urgency to complete tasks
Able to work gracefully under pressure in a fast-paced environment
Strong problem-solving abilities and attention to detail
Reliable, trustworthy and punctual
Flexible work from home options available.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchise, and all hiring decisions will be made by the management of this franchise. All inquiries about employment at this franchise should be made directly to the franchise location, and not to 1-Tom-Plumber Corporate.
