What are the responsibilities and job description for the Office Assistant / Dispatcher position at 1-Tom-Plumber Franchise HQ?
Benefits:
The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.
Responsibilities:
- Bonus Opportunities
- Paid Training and Development in Cincinnati
- 10 days of PTO
- Free uniforms
- Competitive salary
- Opportunity for advancement
- Training & development
The Office Manager will be responsible for employee files, staffing, A/R, A/P, payroll, compliance, and the financial needs of the company while ensuring that the company is on track to meet its financial goals.
Responsibilities:
- Review receipts/job notes for accuracy, and completeness.
- Communicate and build relationships with staff members, clients, vendors, and other key players.
- Process employee payroll and maintain proper records.
- Schedule/direct staff in customer intake and schedule customer service calls.
- Handle office tasks such as maintaining supplies, compiling data, creating client thank-you notes, assisting with marketing/sales efforts, and general office admin duties.
- Answer client calls; provide responses and feedback to clients regarding service queries.
- Other duties as assigned.
- High School diploma or equivalent.
- Strong customer service skills.
- Team player, energetic, positive attitude.
- Good time management skills.
- Problem solving skills, attention to detail.
- Previous administrative office experience.
- Excellent verbal and written communication.
- Must be self motivated and have a sense of urgency.
