Facilitator

It's a great feeling to work for a company that does so much good for others around the world!

Education: Required – Bachelor’s degree from an accredited college/university, in a related field.

Experience: Required – 2 years of experience in facilitating education or training courses.

Licenses/certifications: None

Supervises: None

Essential Functions:
1.    Facilitate and provide all classroom training including the core programs (Love Notes, Relationship, Employment).
2.    Maintain accurate ongoing census of all youth referred and training completions.
3.    Prepare material for each training group.
4.    Measure pre and post education scores
5.    Contact and schedule youth to enroll for upcoming connectEd classroom training.
6.    Monitor client safety and support crisis intervention efforts.
7.    Provide crises intervention and respond promptly and professionally to all crises during working hours as scheduled.
8.    Participate in weekly supervision with the Program Director.
9.    Report any suspected abuse or neglect to the Program Director and all appropriate state and county enforcement agencies.
10.    Attend and participate in staff meetings, in-service training and ConnectEd events.
11.    Frequently travel within Bexar County to provide services to youth.
12.    Meet all deadlines required by program supervisor and state/federal partners.
13.    Must be able to develop and maintain rapport with youth and families.
14.    Knowledgeable in all areas of training curriculum, crisis management, and curriculum development.
15.    Excellent interpersonal and problem-solving skills; and ability to relate to a wide range of issues, people and institutions.
16.    Public speaking, listening and written communication skills.
17.    Ability to work under minimum supervision. Exercise patience, initiative, and judgment.
18.    Ability to establish and maintain effective, professional working relationships with other employees, staff, and the public.
19.    Seek community resources to enhance the ConnectEd training services.
20.    Support other program/agency services as needed.

Measurable Deliverables:
1.    Meet all federal and state regulatory guidelines and standards that are applicable to this position.
2.    Maintain accurate documentation for contacts, training hours completed, and youth files.
3.    Record all services and activities in a complete, concise, and timely manner utilizing program forms and Salesforce (BCFS) software.
4.    Community education, including general outreach, recruitment, and public presentations, with prior approval from the PD on presentation and content.
5.    Monitor team performance and ensure program goals and measures are achieved and exceeded wherever possible. Supportively correct performance challenges.
6.    Participate in workshops, seminars, education programs and activities that promote professional growth and development.
7.    Review and sign youth’s records in accordance with agency policies and procedures and applicable licensing and contract standards.
8.    Take initiative and communicate needs to supervisor while providing insight and recommendations to improve programming.
9.    Work evenings, weekends and holidays as needed or requested by the program director.
10.    Implement BCFS safety protocols including evacuating with youth and other staff in case of an emergency.
11.    Maintain confidentiality in all areas of the service population and program operations.
12.    Maintain BCFS HHS professional and ethical standards of conduct outlined in the employee handbook including demonstrating respect for agency staff, the service population, and community members and complying with the required dress code, at all times.
13.    Demonstrate the ability to:
a.    Respond sensitively and competently to the service population’s cultural and socio-economic characteristics.
b.    Communicate effectively in writing and verbally in English.
c.    Work in a fast-paced environment.
d.    Maintain computer literacy required to meet the responsibilities of the position.
e.    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f.    Travel as needed.
14.    Other job duties as assigned per grant requirements.

Requirements:
1.    Maintain certificates required for the position including but not limited to First Aid and CPR.
2.    Valid Texas Driver’s license with a clear driving record and reliable transportation.
3.    Pass a pre-employment drug screen and random drug screens. 
4.    Provide proof or work eligibility status upon request.
5.    Pass a pre-employment and biennial criminal background and motor vehicle check (fingerprints needed if applicant has lived out of state within the past 5 years).
 

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

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Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.