Resource Navigator

It's a great feeling to work for a company that does so much good for others around the world!

Education:     Required: High school diploma or equivalent. 
        Preferred: Bachelor’s degree in a related field.

Experience:    Required - With a high school diploma, at least 3 years of professional work experience in a   related field. With a Bachelor’s degree, at least 1 year of professional work experience in a related field.

Summary:      The Resource Navigator is responsible for using sound professional judgment and best practices to ensure quality services are provided to the service population  while maintaining compliance with established program standards.

To successfully perform this job, the employee may be expected to perform the following, with or without reasonable accommodations in accordance with the Americans with Disabilities Act of 1990:

Essential Functions:
1.    Outreach and recruitment of participants for Family Resource Center activities.
2.    Outreach with community partners and creating events
3.    Following and meeting required program deliverables
4.    Establish and maintain a trusting and professional working relationship with families by providing regular contact.
5.    Administer intake, assessments, and screening tools to clients and family members.
6.    Utilize intake and assessment results to establish and effectively implement goals, objectives, and activities identified with parents. 
7.    Provide intensive case management services to families.  
8.    Provide parent & health education, case management, resource and referrals, basic needs support, and/or other support services to families on caseload. 
9.    Conduct systematic follow-up for all families.
10.    Record all group and individualized services and activities in a complete, concise, and timely manner utilizing program forms into PEIRS (DFPS) and Salesforce (BCFS) software.
11.    Meet with supervisor and staff for monthly meetings
12.    Meet all deliverables as outlined in contract.

Measurable Deliverables:

1.    Document all attendance on a weekly basis in Salesforce.
2.    Attend all required annual trainings.
3.    Provide community education on child abuse prevention strategies monthly.
4.    Develop together with Lead Resource Navigator, updates, reminders, and community education information monthly.

Credentials, Skills and Abilities:
1.    Maintain current licenses and certificates required for the position including but not limited to:
a.    First Aid   
b.    CPR    
2.    Pass a pre-employment drug screen and random drug screens and maintain emotional control, and professional composure at all times.
3.    Provide proof or work eligibility status upon request.
4.    Pass a pre-employment and biennial criminal background and motor vehicle check 
5.    Demonstrate the ability to:
a.    Respond sensitively and competently to the service population’s cultural and
socio-economic characteristics.
b.    Communicate effectively in writing and verbally in English and Spanish.
c.    Work in a fast-paced environment.
d.    Maintain computer literacy required to meet the responsibilities of the position.
e.    Work effectively and without intensive supervision both independently and as a member of a multidisciplinary team.
f.    Travel as needed.
g.    Manage time effectively and efficiently.
6.    Bilingual (Spanish) not required.

Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
 

Thank you for your interest in joining our mission!
 
BCFS Health and Human Services, is committed to following immunization recommendations produced by the U.S. Centers for Disease Control (CDC). As such, our company policy requires that all employees must receive an annual Influenza vaccination or obtain an approved exemption as a medical or religious accommodation. This is a condition of employment, and all new hires will be responsible for providing proof.
 

If you like to work with people that believe they can make a difference in the world, this is the company for you!

EEO Statement

In accordance with Title VII  of the Civil Rights Act of 1964 and other applicable federal and state laws (e.g., the Age Discrimination in Employment Act (ADEA), and the Americans with Disabilities Act (ADA), it is our policy to provide equal employment opportunity and treat all employees equally regardless of race, religion, national origin, color, sex, or any other classification made unlawful or prohibited by federal, state and/or local laws, such as age, citizenship status, veteran or military status, or disability. This policy applies to all terms and conditions of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.