What are the responsibilities and job description for the Contract Operations Specialist position at 10 BTI Solutions, Inc.?
Why work with us?
Proven people.
Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers.
Proven process.
Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions.
By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs.
Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization.
Proven results.
More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results.
- 95% client satisfaction rate – measures client satisfaction vs. expectations.
- Our clients have worked with us for over 10 years, on average.
- BTI Solutions counts 4 Global Telecommunication companies as clients.
- Client referrals are BTI Solutions’ largest source of new clients.
- Google Review 4.4, Facebook Review 4.8
General Description:
N/A
Essential Responsibilities:
- Document preparation prior to contract process
- Issue the quotations to the clients
- Give a guideline regarding contract process
- (If needed) Analyze marginal profit of the service
- (If needed) Check resource availability and technical level required for the service
- (If needed) Inbound contract process
- (If needed) Customer Registration
- Contract process for different types of contract depending on clients (Samsung affiliates or Non-Samsung affiliates) and type of services
- Review/Draft the contracts and proceed GLS
- Support inbound contracts depending upon the business environment
- Issue the work orders/SOWs to be executed and Request the clients to proceed contract process like Legal review/signing
- Communicate with the stakeholders (vendors/clients/service teams/Legal/finance/AR)
- Archive/Share the executed contracts
- Notify the contract completion to the client/service teams
- Register the payment plan to internal system and communicate with AR for the accurate invoicing
- Backup preparation for invoicing (service/resource status monitoring)
- Preparation of invoice/resource reports for the clients
- Preparation of internal budget/contract status reports
- Support communication btw AR and customer AP in case of payment issues
Must Have the Following Competencies:
N/A
Supervisory Requirements:
No
Requirements:
• Education: College BA
• Planning or sales support experience
• Excellent Microsoft Office application such as Excel/Power point/Word
• Excellent written and oral skills
• Able to engage and work directly with customers
• Problem solver mindset
• Self-motivated & Organized
