Vice President Operations - Hughes Spalding Hospital

Note: If you are CURRENTLY employed at Children's and/or have an active badge or network access, STOP here. Submit your application via Workday using the Career App (Find Jobs). Work Shift Day Work Day(s) Monday-Friday Shift Start Time 8:00 AM Shift End Time 5:00 PM Worker Sub-Type Regular Children’s is one of the nation’s leading children’s hospitals. No matter the role, every member of our team is an essential part of our mission to make kids better today and healthier tomorrow. We’re committed to putting you first, and that commitment is at the heart of our company culture: People first. Children always. Find your next career opportunity and make a difference doing what you love at Children’s. Job Description The Vice President, Physician Practice Operations is responsible for leadership and direction for Hughes Spalding Hospital. Reporting to Children’s Chief Operating Officer, the Vice President provides direction to the clinical and administrative leadership team and collaborates with the Medical Director, Hughes Spalding Hospital, to ensure effectiveness of all operations within the hospital. The Vice President works collaboratively with Children’s leadership to develop and execute a growth strategy to position Hughes Spalding Hospital for increased patient care capacity. The Vice President also proactively supports the efforts that ensure delivery of safe patient care and services and promotes a safe environment at Hughes Spalding Hospital. Job Responsibilities Plan, manage, direct, and coordinate the operation of an acute care thirty-bed pediatric hospital with over 95,000 outpatient visits. Provide leadership to ensure attainment of strategic goals and objectives as well as deliver quality patient care including performance improvement initiatives, oversight of quality monitors, employee safety, and innovations in patient care. Direct short- and long-range planning, development of goals, objectives, and business plans with a focus on ensuring the hospital delivers services that are financially sound and produce quality outcomes. Continually monitor market intelligence, critical success factors, and outcomes. Promotes multi-disciplinary collaborative practices. Ensure adequate facility and people resource allocation to deliver safe and effective patient care. Build and strengthen hospital reputation through active community involvement. Implement and evaluate programs to promote the recruitment, retention, professional development, and continuing education of all members of the hospital (management, staff, and ancillary support). Lead customer service for the entire facility, which includes patient/family satisfaction, staff satisfaction, physician satisfaction, and facility cleanliness/appearances. Drive staff engagement and retention across Hughes Spalding Hospital. Build sustainable working relationships with external stakeholders. Ensure operations and operational decisions adhere to the Grady Management contract. Develop and grow community relationships with key civic and donor groups. Perform other duties and responsibilities as required. Candidate Qualifications The ideal candidate will have the following credentials: Experience At least 10 years of experience in an administration leadership or management capacity with oversight for multi-specialty clinical and facility operations. At least five years of administrative leadership experience in a hospital setting. Prior pediatric leadership experience is strongly preferred Experience leading the development and execution of a strategic growth plan. Experience leading delivering clinical care and operational performance under an executive management contract. Experience developing and managing sitewide operational and capital budgets. Experience interacting with an active donor community. Proven leadership experience in an urban hospital setting. Education Bachelor’s degree in business, health administration, finance, or a clinical specialty is required. Master’s degree or other advanced degree is strongly preferred. Knowledge, Skills, and Abilities Proven experience in assessing and improving clinical operations including quality, services, finances, and staff safety. Proven ability to negotiate provider coverage, clinical support, regulatory transactions, and facility support with multiple healthcare systems. Strong influencing skills. Adept at getting mission-oriented results through others without direct authority over them. Familiarity with behavioral and mental health needs in a healthcare setting. Team builder and leadership developer with the proven ability to attract, develop, motivate, retain, and lead a high-performing team of professionals. Demonstrated ability to lead change to align with the strategy to improve performance. Understands industry best practices and utilizes this knowledge to benchmark and drive performance. Understands the importance of and is comfortable using data and conducting analyses to make forward-thinking decisions. Strong financial analysis skills. Demonstrates the ability to work cooperatively across all levels of the organization. Drives to achieve higher performance by setting challenging goals and making decisions based on sound judgment and business fundamentals. Able to create an environment of open communication. Understands team members’ skill sets and challenges each accordingly, thus enabling the team to perform at its best. Holds individuals accountable for their commitments, providing proper tools/instruction for executives, as well as feedback for growth. Passion for children, patient care, service, staff, and physician engagement. Executive Characteristics Ability to operate effectively in a fast-paced environment with high expectations to produce results. Demonstrates poise and self-control, establishes credibility, and instills a sense of trust and confidence in others. Demonstrates political acumen and the necessary skills to orchestrate, optimize, and constructively balance the interests of diverse stakeholders. Excellent executive level written and verbal communication skills. Ability to drive highly complex, cross-organizational initiatives through the influencing of and negotiation with stakeholders who at times may hold competing points of view. Ability to develop trusted relationships with senior clinical and non-clinical leaders inside and outside Children’s. Management style that seeks to share information and welcomes input into the decision-making process. Delegates effectively and demonstrates the ability to accomplish things through mobilizing the team, both enabling others to act with purpose and holding them accountable. Mentor and developer of people who motivates and inspires others to be team players and drive accountability as well as being supportive and open with staff. Children’s Healthcare of Atlanta is an equal opportunity employer committed to providing equal employment opportunities to all qualified applicants and employees without regard to race, color, sex, religion, national origin, citizenship, age, veteran status, disability or any other characteristic covered by applicable law. Primary Location Address 1575 Northeast Expy NE Job Family Vice President Children’s Healthcare of Atlanta has been 100 percent committed to kids for more than 100 years. A not-for-profit organization, Children’s is dedicated to making kids better today and healthier tomorrow. With 3 hospitals, 20 neighborhood locations and a total of 673 beds, Children’s is the largest healthcare provider for children in Georgia and one of the largest pediatric clinical care providers in the country. Children’s offers access to more than 60 pediatric specialties and programs and is ranked among the top children’s hospitals in the country by U.S. News & World Report. Children’s has been recognized as a Fortune 100 Best Place to Work, a Best Place for Working Mothers, and as a top employer for diversity and millennials. We offer a comprehensive compensation and benefit package that supports our mission, vision and values. We are proud to offer an array of programs and services to our employees that have distinguished us as a best place to work in the country. Connect to our mission of making kids better today and healthier tomorrow. Have questions about the recruitment process? Check out What to Expect. https://careers.choa.org/lp/What to Expect/2895392d3ba166e6/?locale=en_US