Assistant Chief Nursing Officer

Department/Unit:

Patient Care Serv Admin

Work Shift:

Day (United States of America)

Salary Range:

$170,509.91 - $281,341.36

The Assistant Chief Nursing Officer is a key member of the nursing leadership team, supporting professional nursing practice that drives high quality, safe care leading to excellent patient experiences. This leader works collaboratively with multidisciplinary teams and stakeholders to drive positive change, grow services, support organizational initiatives while maintaining an expert nursing workforce. The Assistant Chief Nursing Officer is responsible for designing and monitoring the overall approach to the patient and family experience of the organization, providing leadership for the planning, implementation and evaluation of the nursing strategic plans to align with organization mission, vision, and values.

A.    Mission, Core Values and Service Excellence 
1.    Contributes to the creation of a compassionate and caring environment for patients, families and colleagues through displays of kindness and active listening. Recognizes and appreciates that each employee’s work is valuable and contributes to the success of the Mission.
2.    Demonstrates excellence in daily work. Actively participates in performance and quality improvement activities and works toward enhancing customer/patient satisfaction.
3.    Exhibits positive service excellence skills to patients, visitors and coworkers by greeting others in a friendly manner, keeping customers/patients/colleagues informed about progress, delays and changes.
4.    Demonstrates effective teamwork by interacting in a positive manner with colleagues and creating a collaborative work environment. Initiates open communication, conveys positive intent, offers assistance.
5.    Contributes to a safe and secure environment for patients, visitors, colleagues by following established procedures and protocols, which address the needs of a diverse patient population and workforce.
6.    Demonstrates stewardship by thoughtful and responsible use of resources including maintaining a clean and hospitable environment, starting work on time, displaying a consciousness regarding costs, supplies and department finances.
7.    Demonstrates respect for individual differences of each person by acknowledging the essence of each person, appreciating and responding to unique, spiritual, personal and cultural backgrounds of patients, families and colleagues.    

B.    Albany Medical Center Nursing Leadership

1. Collaborates with CNO to lead facility wide nursing initiatives
2.    Role models professional nursing commitment and accountability for expert nursing care
3.    Accountable for the execution of the Nursing Strategic Plan that is aligned with the Strategic Plan of the Albany Med Health System (AMHS)
4.    Able to work collaboratively with hospital and community stakeholders
5.    Uses Evidence Based Practice (EBP) framework in healthcare design 
6.    Collaborates with CNO and Director of Nursing Resources for annual capital and staffing budget planning
7.    Participates as a member of the Hospital Labor Management Executive Team which includes negotiating a new NYSNA contract on a cycle outlined by the Collective Bargaining Agreement (CBA), attending labor management meetings, advising on grievance resolutions, developing memorandum of agreements (MOAs) as necessary, and other assignments during the lifecycle of the CBA
8.    In absence of CNO, represents nursing leadership 

Organizational Requirements: 

• Maintain strict adherence to the Albany Medical Center Confidentiality policy.
• Incorporate Albany Medical Center Behavioral Standards and Guiding Principles into daily activities.
• Comply with all Albany Medical Center Policies.
• Comply with behavioral expectations of the department.
• Maintain courteous and effective interactions with colleagues.
• Demonstrate an understanding of the job description, performance expectations, and competency assessment.
• Demonstrate a commitment toward meeting and exceeding the needs of our customers and consistently adheres to Customer Service standards.
• Participate in departmental and/or interdepartmental quality improvement activities.  
• Participate in and successfully completes Mandatory Education. 
• Perform all other duties as needed or directed to meet the needs of the department.

Supervisory Responsibilities: 

• Assigns job duties to others while performing similar or related tasks. More than 80% of time spent on own tasks.
• Immediate supervision over a small group of assigned employees that perform similar tasks. More than 20% of time is spent assigning, reviewing or checking staff work. 
• Supervises a small group of employees while assigning, checking and maintaining workflow. Makes recommendations as to employment and evaluation of others.
• Assists other supervisors in an advisory capacity
• Instructs and/or trains other employees. May assign, check and evaluate performance during training period.
• Supervises large groups in complex tasks, while providing discipline and enforcement of policies/procedures. 
• Manages through others with full responsibility for quality of work, financial considerations and personnel decisions.
• Manages operations via other supervisors or leaders who report in to him/her. Full responsibility for all personnel and financial decisions. 
   

Salary Range: $170,509.91 - $281,341.36

Thank you for your interest in Albany Medical Center!​

Albany Medical is an equal opportunity employer.

This role may require access to information considered sensitive to Albany Medical Center, its patients, affiliates, and partners, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that:

Access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties. Use or disclosure shall not exceed the minimum amount of information needed to accomplish an intended purpose. Reasonable efforts, consistent with Albany Med Center policies and standards, shall be made to ensure that information is adequately protected from unauthorized access and modification.

Salary : $170,510 - $281,341