What are the responsibilities and job description for the New Patient and First Experience Specialist position at 100% Chiropractic of Birmingham, AL?

Job Description

Benefits :

Company parties
Dental insurance
Employee discounts
Health insurance
Paid time off
Training & development

Job Title : New Patient and First Experience Specialist

Location : 100% Chiropractic Greystone

Employment Type : Full-time

About Us :

At 100% Chiropractic Greystone , we believe in providing holistic, patient-centered care that empowers individuals to take control of their health. We're not just treating symptomswere creating lasting change. If you're looking for more than just a job, but a career that allows you to change lives, we want you to be a part of our journey.

Job Overview :

We are seeking a New Patient and First Experience Specialist who shares our passion for revolutionizing healthcare. You will play an essential role in creating a welcoming environment for patients as they begin their healing journey. While we provide full training on all job responsibilities, it is essential that you align with our vision, goals, and core values to ensure a meaningful impact on both our patients and our clinic culture.

Key Responsibilities :

Bring Big Energy and Happy Vibes

Answer the phone at the clinic, addressing inquiries and scheduling appointments

Greet patients warmly as they enter the clinic and ensure they feel comfortable and supported

Schedule patient appointments and manage the clinics calendar

Explain fees to patients, process payments, and provide receipts

Perform data entry in the clinics computer systems, maintaining accurate patient records

Describe and promote products available for purchase at the clinic, processing transactions as needed

Keep patient files up to date, entering appropriate charges and processing payments

Assist chiropractors during chiropractic treatments and support patient care as directed

Assist with New Patient X-rays and health discovery

Requirements :

Previous customer service experience, preferably in healthcare or wellness settings

Passionate about helping others achieve long-term progress and results

Proven ability to multitask in a fast-paced environment

Superior communication skills (verbal & written), with the ability to connect with people and motivate them toward achieving their goals

Detail-oriented and organized, with a strong work ethic and a positive attitude

Alignment with our vision of revolutionizing healthcare and a commitment to our core values is essential

Why Join Us?

Be part of a team that is revolutionizing healthcare

Competitive pay and opportunities for professional growth

A supportive, dynamic work environment where your contributions matter

Health and wellness benefits (for full-time employees)

Discounts on chiropractic services and products

How to Apply :

If you're looking for a career that allows you to change livesnot just another jobsend us an email with a video introducing yourself and explaining why you're a great fit for our team. Doesn't have to be anything professional, just a quick phone selfie video is great. Let us know how you can help us continue our mission to change healthcare for the better. We cant wait to hear from you!

Please email your video and resume to cissy.lemoine@100percentdoc.com

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