What are the responsibilities and job description for the Sales Coordinator position at 100 CMH Manufacturing Inc.?
Clayton Homes, a Berkshire Hathaway company and the nation's leading housing provider, is a vertically integrated housing company that builds, sells, and insures affordable housing. Our commitment to creating a World Class Customer Experience is unparalleled in the housing industry and we believe it begins with a World Class Team Member Experience. From entry-level to more experienced positions, we're actively recruiting individuals who are passionate, positive, and eager to learn. We then equip you for success, whether you're in the office, in the field, or on the floor. As a member of our team you'll enjoy excellent benefits, opportunities for growth, and an encouraging culture that supports work / life balance.
Position Summary:
Sales Coordinators serve as a valuable resource to both Customer Success Managers and Brand Experience Manager within the Home Building Facility. Sales Coordinators continuously assist in solving dealer issues, clarifying/completing sales orders, and organizing commitments/deadlines.
Duties / Responsibilities:
- Quoting homes via phone calls and through email, converting those quotes to orders, cancel orders as needed
- Completing vinyl releases / AC / SC forms
- Completing weekly scorecards
- Prepare orders for release to production (print signoffs and final confirmations)
- Assign serial numbers to orders and complete production change orders as needed
- Collaborate with engineering to complete prints
- Attend order read meetings with production and produce / release change orders to production
- Update backlog by estimating offline dates, production schedules, and shipping schedules as necessary
- Log orders in the facility SharePoint site
- Keep retailer database updated regularly
- Complete option usage reports
- Floor homes on independent retail partner orders and verify funds on community orders
- Set up new models by adding the standard features and options available to the models
- Create new options by working with purchasing on pricing, material relief, and assigning the options to the models
- 45L and Energy Star reporting
- Shipping, as needed by dispatch
- Calculating and inputting freight, create YTD volume list
- Invoice homes by sending MCO and invoices to appropriate financial institutions
- Created data plates and month-end reporting
- Collaborate and communicate with other facilities regarding production schedules, act as a backup for other facilities as necessary
- Review of weekly parts and A/R reports
- Update matterports / layouts / photos using website management
- Order materials for house packs for customers
- Key inventory tickets and create retailer labels as needed
- Other duties as assigned.
Qualifications:
- High School Diploma or equivalent
- 2 years of experience in a related role preferred
- Excellent attention to detail and organizational skills
- Able to communicate effectively in person, through email, and over the phone
- Able to work well within a team – humble, hungry, people smart
Physical Demands:
- Must be able to consistently operate a computer and other office productivity machinery such as telephone, calculator, copy machine, computer printer, etc.
- Must be able to communicate with others via phone, email, and in person. Must be able to exchange accurate information with others.
- Constantly works in an indoor, temperature-controlled, sealed-window office environment.
- Work primarily involves sitting / standing.
Travel Requirements:
- None
Business Unit - B00018
Clayton Manufacturing
