Job Description Summary

As Lead Flight Attendant, you will oversee all aspects of cabin services, ensure passenger and crew safety, manage in-flight services, and act as a liaison between the cabin and flight deck. The ideal candidate will be dedicated to upholding the highest safety standards and have a passion for service. You will report directly to the Chief Pilot, and ensure that every passenger experiences the highest levels of comfort, safety, and personalized service. Your primary points of contact will be the CEO, CFO, Executive Board, etc.

Job Description

We are the makers of possible 

 

BD is one of the largest global medical technology companies in the world. Advancing the world of health™ is our Purpose, and it’s no small feat. It takes the imagination and passion of all of us—from design and engineering to the manufacturing and marketing of our billions of MedTech products per year—to look at the impossible and find transformative solutions that turn dreams into possibilities. 

 

We believe that the human element, across our global teams, is what allows us to continually evolve. Join us and discover an environment in which you’ll be supported to learn, grow and become your best self. Become a maker of possible with us. 

Primary Responsibilities:

• Primary Point of Contact for BDLT cabin – CEO, CFO, etc.

• Ensuring training qualifications and records are maintained for flight attendants: annual recurrent training, inflight medical training, AED/CPR certification, food safety certification, SMS training and company policies

• Creating and maintaining annual, in-house training, specific to the flight department’s aircraft. To include on board emergency equipment, department standards, policies and procedures and passenger protocols

• Establishing and maintaining cabin standards, procedures, policies and processes

• Protecting the investment of cabin furnishings with knowledge on accurate operation, care and cleanliness

• Creating and maintaining a flight attendant manual and/ or cabin manual

• Maintaining stockroom and aircraft supplies

• Creating and maintaining confidential crew and passenger profiles for catering and medical concerns

• Participating in flight attendant hiring, performance reviews, and disciplinary action in conjunction with Chief Pilot and the company’s Human Resources Department

• Managing or collaborating on the flight attendant’s schedules.

About You:

• Minimum Associate's degree or above in business, customer service, or related field

• Minimum of 7 years experience as a lead flight attendant

• Experience working with C-suite/Sr. Leadership is required

• 5 years of experience working in a leadership or supervisory role is preferred

• Excellent leadership abilities, and safety focus

• Solid understanding of FAA guidelines and compliance procedures

• Demonstrated detailed knowledge of relevant flight attendants' handbook

• Excellent communication skills, both written and verbal

• Ability to work independently and in a team environment

• Solid understanding of Microsoft Office

• Ability to deescalate heated or volatile situations

• Position is based out of Morristown, NJ and ideal candidate should be within approximately 1.5 hour driving distance of base.

Certificates/Background Checks Required:

• BD initiated check ride

• Pre-employment drug test

• Background check

• FBI

• Fingerprinting

• Provide copy of all training certifications

At BD, we prioritize on-site collaboration because we believe it fosters creativity, innovation, and effective problem-solving, which are essential in the fast-paced healthcare industry. For most roles, we require a minimum of 4 days of in-office presence per week to maintain our culture of excellence and ensure smooth operations, while also recognizing the importance of flexibility and work-life balance. Remote or field-based positions will have different workplace arrangements which will be indicated in the job posting.

For certain roles at BD, employment is contingent upon the Company’s receipt of sufficient proof that you are fully vaccinated against COVID-19. In some locations, testing for COVID-19 may be available and/or required. Consistent with BD’s Workplace Accommodations Policy, requests for accommodation will be considered pursuant to applicable law.

Why Join Us?

A career at BD means being part of a team that values your opinions and contributions and that encourages you to bring your authentic self to work. It’s also a place where we help each other be great, we do what’s right, we hold each other accountable, and learn and improve every day.  

To find purpose in the possibilities, we need people who can see the bigger picture, who understand the human story that underpins everything we do. We welcome people with the imagination and drive to help us reinvent the future of health. At BD, you’ll discover a culture in which you can learn, grow, and thrive. And find satisfaction in doing your part to make the world a better place.  

To learn more about BD visit https://bd.com/careers 

Becton, Dickinson and Company is an Equal Opportunity/Affirmative Action Employer. We do not unlawfully discriminate on the basis of race, color, religion, age, sex, creed, national origin, ancestry, citizenship status, marital or domestic or civil union status, familial status, affectional or sexual orientation, gender identity or expression, genetics, disability, military eligibility or veteran status, or any other protected status. 

Required Skills

Optional Skills

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Primary Work Location

USA NJ - Morristown Flight Operations

Additional Locations

Work Shift