What are the responsibilities and job description for the Customer Service Representative II position at 1008 Amynta Agency Inc?
We’re thrilled that you are interested in joining us here at the Amynta Group!
Must have the ability to be a quick learner and multitask well. Must be organized and detail oriented. Must have least 2 years of customer service and call center experience. Need to type 50 words per minute and be proficient with Microsoft excel and word. Must be flexible.Must be able to process at least 350 title docs per day and make decisions based on acceptable policies and procedures.
Need to able to note accounts, fill out DMV forms, processed Fedex and perform website look ups correctly.
Must be able to processed at least 100 calls per day.
Need to learn DMV procedures and policies for all 50 states
The Amynta Group (the “Company”) is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of any ground of discrimination protected by applicable human rights legislation. The information collected is solely used to determine suitability for employment, verify identity and maintain employment statistics on applicants.
Applicants with disabilities may be entitled to reasonable accommodation throughout the recruitment process in accordance with applicable human rights and accessibility legislation. A reasonable accommodation is an adjustment to processes, procedures, methods of conveying information and/or the physical environment, which may include the provision of additional support, in order to remove barriers a candidate may face during recruitment such that each candidate has an equal employment opportunity. The Company will accommodate a candidate to the point of undue hardship. Please inform the Company's personnel representative if you require any accommodation in the application process.
