Senior Medical Education Manager

Pioneering trusted medical solutions to improve the lives we touch: Convatec is a global medical products and technologies company, focused on solutions for the management of chronic conditions, with leading positions in advanced wound care, ostomy care, continence care, and infusion care. With around 10,000 colleagues, we provide our products and services in almost 100 countries, united by a promise to be forever caring. Our solutions provide a range of benefits, from infection prevention and protection of at-risk skin, to improved patient outcomes and reduced care costs. Group revenues in 2022 were over $2 billion. The company is a constituent of the FTSE 100 Index (LSE:CTEC). To learn more about Convatec, please visit http://www.convatecgroup.com

 

The Sr Medical Education Manager will identify educational needs in the ostomy field inclusive of health care providers, caregivers and ostomates while developing relevant content to support the clinical relevance of the business. This role will develop educational content in support of business strategy and in response to the needs of the HCP to deliver evidence-based practice, while also supporting the education of lay caregivers and ostomates.

This role is responsible for the ostomy content uploaded to the Medical Education Platform and subsequent updates to content at least every 5 years. In anticipation of results from our clinical studies, you will work with our evidence strategy team members to ensure research results are transformed into external education for HCPs and internal education for commercial teams at the appropriate level. As a customer facing role, you will work with KOLs, ostomate influencers and organizations to develop partnerships in educational events. You will work closely with the global and regional marketing teams in the production of educational materials to support educational events, webinars and congresses, while working with the Global medical affairs team to ensure education strategy alignment to business objectives. In addition, you will align with sales force training team members to ensure clinical competency of commercial team members on key strategic initiatives.

This a remote, US-based role, seeking someone residing in the eastern time zone.

Key Responsibilities:

• Support the launch of the global medical education platform and provide ongoing management of content specific to the ostomy business unit.
• Collaborate with 3rd party LMS and digital health vendors to develop capability to deliver differentiated user experience
• Identify and incorporate emerging technologies to provide engaging content for users
• Establish global medical education strategy including key performance indicators to determine medical education impact to the business.
• Work with a cross functional team to ensure CRM integration of educational events to support customer engagement.
• Establish a bidirectional, global process for identifying, disseminating and communicating available education, demos and best practices across regional markets.  
• Develop and execute strategic outreach programs for HCPs and ostomates which raise the standard of practice across the continuum of care, educate and train specialized providers, and establish foundational programs to improve independence in care for persons living with an ostomy.
• Establish collaborative relationships with professional organizations who serve ostomy care HCPS and provide services to persons with an ostomy
• Monitor trends in scientific literature, professional organization activities and information from key opinion leaders to anticipate education needs

Skills & Experience:

• 5 years’ experience in medical device, pharma or equivalent industry, with at least 2 years’ experience specifically in medical education.
• Strong organizational, interpersonal and communication skills
• Experience in the accreditation of medical education for regional continuing education points
• Project planning, program management and process improvement skills to lead in a results-driven fashion

 

Qualifications/Education:

• Minimum education includes bachelor’s degree- BA, BS, BBA, BSN or equivalent;
• Master’s degree MBA, MSN, M.Ed., MHA or equivalent.

Principal Contacts & Purpose of Contact

Internal –

• Global Clinical Evidence Strategy Manager- to translate clinical studies and evidence into medical education
• Director Evidence Evaluation & Communication- to identify publication, scientific poster and infographic needs associated with medical education content
• Global Marketing Team- to coordinate medical education development and dissemination based on ostomy BU strategy
• Clinical resource specialist and nurse educators- to communicate and provide training for new medical education content and to identify and disseminate regionally created content to global team.
• IT/Cybersecurity- medical education platform management
• Regulatory & compliance- approval of medical education content

External –

• Hospitals, nurses, physicians and allied health providers- to communicate our value-based offering of medical education and fulfilling our forever caring promise.
• People living with ostomies and their caregivers- to provide educational resources to improve independence in care and quality of life.
• Professional organization and patient support groups- to collaborate and identify opportunities for partnership to support our customers
• Accrediting bodies and universities- to develop product agnostic, educational content and look for opportunities for collaborative events

Travel Requirements

Travel may be up to 25% of the time. Travel planning and need is self-managed with the exception of required meeting attendance as indicated by the Sr. Medical Affairs Director or CMO. The employee is required to have a valid passport.

Languages

• Speaking:                        Yes                     English*

• Writing/Reading:           Yes                     English*

Working Conditions (Applicable local workplace laws and statutes should be included in the description of working conditions)

Home office, international offices, hospitals and medical facilities

Special Factors

In frequent travel over weekends or holidays may be required based on international travel requirements or medical conferences

 

Beware of scams online or from individuals claiming to represent Convatec

A formal recruitment process is required for all our opportunities prior to any offer of employment. This will include an interview confirmed by an official Convatec email address.

If you receive a suspicious approach over social media, text message, email or phone call about recruitment at Convatec, do not disclose any personal information or pay any fees whatsoever. If you’re unsure, please contact us at careers@Convatec.com.

Equal opportunities

Convatec provides equal employment opportunities for all current employees and applicants for employment. This policy means that no one will be discriminated against because of race, religion, creed, color, national origin, nationality, citizenship, ancestry, sex, age, marital status, physical or mental disability, affectional or sexual orientation, gender identity, military or veteran status, genetic predisposing characteristics or any other basis prohibited by law.

Notice to Agency and Search Firm Representatives

Convatec is not accepting unsolicited resumes from agencies and/or search firms for this job posting. Resumes submitted to any Convatec employee by a third party agency and/or search firm without a valid written and signed search agreement, will become the sole property of Convatec. No fee will be paid if a candidate is hired for this position as a result of an unsolicited agency or search firm referral. Thank you.

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