Demo

Overnight Security

103 - Raphael Hotel - Autograph Collection
Kansas, MO Full Time
POSTED ON 3/30/2025
AVAILABLE BEFORE 5/19/2025
Description:

A Safety & Security Guard is responsible for providing overnight protection for hotel guests, employees and property. They are also responsible for providing guests with a sense of comfort and well-being by maintaining a level of visibility. There will also be other maintenance duties assigned to be completed overnight by Director of Engineering. Shift is 11 PM - 7 AM.

RESPONSIBILITIES:

  • Approach all encounters with guests and employees with a smile.
  • Investigates room thefts auto accidents/thefts and assault complaints for guests (not for Associates); serves as the first responder partnering with Department Head/Hotel leadership to write the incident report.
  • Assist outside agencies as necessary.
  • Provide escort.
  • Assist with intoxicated guests.
  • Maintain confidentiality with respect to guest and Associate incidents.
  • Open secured areas for authorized personnel; checks ID of visitors/Associates as necessary.
  • Maintain an awareness of legal limitations of position (i.e. local ordinances state ordinances etc.).
  • Respond to security alarms and monitor TV cameras (CCTV) (if applicable).
  • Challenge suspicious persons.
  • Conduct rounds checking for safety hazards checking lights and door locks and picking up items left on the property.
  • Assist during medical emergencies administering First Aid/C.P.R/Heimlich maneuver as necessary.
  • Works special functions attends meetings and/or performs other duties as required.
Requirements:

QUALIFICATIONS:

  • High School diploma or equivalent and/or experience in a hotel or a related field preferred
  • Certificate of Completion in Safety and Security Training (must comply with State requirements)
  • CPR First Aid and Heimlich maneuver Certified

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