Dir, System Service Line Operations, Medicine

HOW WE CARE FOR YOU: At Rochester Regional Health, we are dedicated to getting health care right. Our robust benefits and total rewards foster employee wellbeing, professional development and personal growth. We care for your career while caring for the community. Pension Plan Retirement Plan Comprehensive Benefits Package Tuition Reimbursement Benefits Effective Date of Hire Same Day Pay through Daily Pay SUMMARY The role is responsible for directing the operations of aligned business areas within the system service line structures. The role is a key leadership role in coordinating and overseeing operations in multiple environments of care. The role reports to the VP/CAO, System Service Line operations. STATUS: Full Time LOCATION: Riedman Campus DEPARTMENT: Pulmonary, Infectious Disease, Sleep Medicine, Nephrology SCHEDULE: Weekdays (8am-4:30pm) ATTRIBUTES Bachelor’s degree in Business, Management, or related field required. 3 years of progressive managerial and leadership experience. RESPONSIBILITIES Leadership and Communication: Collaborates with stakeholders internal and external to the system service lines structures for growth and operational efficiency of the system service lines. Manages communications up, down, and across service lines care environments. Builds relationships with providers, nursing, and care teams to foster optimal service line outcomes. Talent Management: Effectively recruits and retains talent for continuous support of the aligned system service line business areas. Fosters a team-based environment that collaborates across multiple disciplines to focus on continuous improvement and engagement. Monitors and recognizes performance of team members and supports people in professional development. Engages with team members to answer day to day operational questions and guidance. Operational Efficiency: Directs the day to day operations of the aligned system service line business area. Devices and implements optimal functional and organizational structure to ensure efficient operations. Collaborates with leadership, providers, and stakeholders to develop, implement and monitor standardized processes and systems to achieve financial, quality, and experience imperatives. Collaborates with senior leadership in execution of strategy within operational system service lines. Manages and directs regulatory programs as aligned. Patient Experience and Quality: Collaborates with subject matter experts and leadership to ensure compliance with quality and all regulatory and reporting requirements. Collaborates with clinical and administrative leadership to promote continuous quality improvement in operations. Focuses in on creating results for optimal patient care services and patient experience. Finance and Regulatory: Collaborates with leadership to achieve or exceed expected financial performance. Partners with financial subject matter experts in budget formulation and variance analysis. Monitors operations to ensure compliance with budget expectations and financial improvement initiatives. Manages federal grant programs and regulatory requirements to ensure operations and reporting requirements are achieved. Collaborates with subject matter experts to ensure maximum reimbursement is received within regulatory guidelines. Implements policies and procedures to ensure full documentation and revenue capture for patient services performed. EDUCATION: LICENSES / CERTIFICATIONS: PHYSICAL REQUIREMENTS: S - Sedentary Work - Exerting up to 10 pounds of force occasionally Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met. For disease specific care programs refer to the program specific requirements of the department for further specifications on experience and educational expectations, including continuing education requirements. Any physical requirements reported by a prospective employee and/or employee’s physician or delegate will be considered for accommodations. PAY RANGE: $85,000.00 - $135,000.00 CITY: Rochester POSTAL CODE: 14617 The listed base pay range is a good faith representation of current potential base pay for a successful full time applicant. It may be modified in the future and eligible for additional pay components. Pay is determined by factors including experience, relevant qualifications, specialty, internal equity, location, and contracts. Rochester Regional Health is an Equal Opportunity/Affirmative Action Employer. Minority/Female/Disability/Veterans by a prospective employee and/or employee’s Physician or delegate will be considered for accommodations. Rochester Regional Health is an integrated health services organization serving the people of Western New York, the Finger Lakes, St. Lawrence County, and beyond. The system includes nine hospitals; primary and specialty practices, rehabilitation centers, ambulatory campuses and immediate care facilities; innovative senior services, facilities and independent housing; a wide range of behavioral health services; and Rochester Regional Health Laboratories and ACM Global Laboratories, a global leader in patient and clinical trials. It’s vision is to lead the evolution of healthcare to enable every member of the communities it serves to enjoy a better, healthier life.

Salary : $85,000 - $135,000