What are the responsibilities and job description for the AM Restaurant Server (FT or PT) at the Revivalist - 106 Jefferson, Curio by Hilton position at 106 Jefferson Huntsville, Curio Collection by...?
THE 106 JEFFERSON HOTEL
106 Jefferson provides discerning travelers with the unique opportunity to experience authentic downtown Huntsville. Rooted in southern hospitality, the hotel is designed to reflect the pioneer spirit of the area that began during the space age and continues today.
A Curio Collection by Hilton hotel, 106 Jefferson is perfectly situated in Huntsville’s Twickenham district, on the historic site of the former Huntsville hotel. The hotel features state-of-the art fitness center with outdoor sundeck, flexible event spaces, popular Revivalist restaurant with private dining room and secluded outdoor terrace, a stunning rooftop lounge with indoor/outdoor seating showcases panoramic views under the stars. 115 deluxe guestrooms include 12 luxe suites offering spa like bathrooms and comfortable amenities.
If you think you bring the ideal blend of skills, attitude and teamwork, sprinkled with a love for space and Huntsville, this could be the perfect home for you! Are you passionate and creative with a desire to grow? Let’s talk! Click here to learn more about what makes 106 Jefferson a one-of-a-kind in Huntsville.
THE ROLE
Position: AM Restaurant Server (FT or PT) at the Revivalist - 106 Jefferson, Curio by Hilton
Reports To: Food & Beverage Manager, Restaurant Manager
COMPANY OVERVIEW:
Valor Hospitality is a leading hotel management company that is a trend setter in the hospitality market. The company is recognized by owners, investors, developers, and guests as an innovative partner to drive revenue and increase profits.
We believe that the highest form of compliment is respect for each associate, both as an individual and as a valued part of our organization. We will do our best to encourage communication, and we will listen with an open mind to new ideas. Furthermore, we are dedicated to implementing those ideas, which will result in a higher level of productivity and professionalism. In addition, we are committed to you, and your career advancement and we will provide you the opportunity to be successful.
POSITION PROFILE:
Ensure that guests have an enjoyable dining experience by providing prompt and courteous food and beverage services to restaurant customers.
ESSENTIAL JOB FUNCTION:
- Greet and take food and drink orders from restaurant customers, serving the orders and accommodating special needs/requests. Remains attentive to the customers throughout the entire dining experience, adhering to or exceeding service standards as established by the restaurant at all times.
- Complete all restocking and cleaning duties by performing opening and closing side-work as instructed.
- Memorize menu items, recipes and daily specials in order to answer questions and make recommendation to customers.
- Maintain cleanliness standards in restaurant, wait- station, and kitchen service area in order to have a clean, presentable and attractive facility and to satisfy state and local health board requirements.
- Control allocated guest checks by following established check-use procedures and legibly documenting all required information as the customer's order is taken and processed.
- Receive proper payment from guest and ensures accuracy of guest check and method of payment in order to safeguard customer and company.
- Attend all pre-meal and departmental meetings in person to enhance communications and gain knowledge of products, service and facility.
- Respond to customer inquiries and comments in person and on phone by providing timely and knowledgeable information to provide quality customer service.
- Present a clean and professional appearance at all times.
- Maintain a friendly, cheerful and courteous demeanor always. Able to use tact and understanding when dealing with a variety of customer service problems, including stressful and highly emotional situations.
- Perform other duties as assigned, requested or deemed necessary by management.
DESIRED SKILLS AND QUALIFICATIONS:
Education: High school education or equivalent experience.
Experience: Three - six months in a food/beverage services environment or establishment.
Skills and Abilities: Must have vision ability to clearly see detailed guest checks, computer print outs, written instructions and to observe entire restaurant in dimly lit conditions. Must have manual coordination to punch buttons, grasp items in hand, and to balance and carry trays loaded with food and beverages. Able to read, speak and understand English. Able to lift, push, carry 20 - 40 lbs. Stand continuously for long periods of time. Communicate information and hotel services to management, staff and guests.
BENEFITS PACKAGE
Competitive Salary
Daily Pay!
Team Member Hotel Discount Program
Uniforms Provided for most positions
Benefits - Health, Dental, Vision, Life Insurance, and other supplemental options
Paid PTO
401k with employer match
Team Member Awards and Recognition programs throughout the year
Food and Beverage Discounts
Tuition Reimbursement
Please visit http://www.valorhospitality.com to learn more about our existing hotels, other exciting job opportunities and our company.