Health Worker On-Call

1076 Howard St, San Francisco, CA 94103, USA Req #916Thursday, September 26, 2024HealthRIGHT 360 gives hope, builds health, and changes lives for people in need by providing comprehensive, integrated, compassionate care that includes primary medical care, mental health services, and substance use disorder treatment.Benefits and perks : HR360 offers a robust benefits package, including PTO, 15 paid holidays, commuter benefits, retirement plans, and more!Employees qualify for public loan forgiveness programsTraining and professional development opportunitiesWork with mission driven, compassionate colleagues and make a difference every day in the work that you do.Job OverviewThis is a union position.SOMA RISE is a 24 / 7 sobering center for adult individuals who may be experiencing a substance use related crisis or need a safe place to calm down from drug use. SOMA RISE offers a welcoming, compassionate, trauma-informed, culturally attuned, and user-responsive space that focuses on the principles of harm reduction and radical hospitality. Our emphasis is on supporting people at increased risk of substance use-related high-risk behaviors and trauma, homelessness, and death due to overdose.Health Workers at HR360 SOMA Rise provide direct care, engagement, support, and documentation for participants in the program. As a part of a collaborative team, Health Workers will ensure participant safety and comfort while supporting them in adhering to the participant guidelines of the program. Health Workers will be required to complete intakes and documentation and assist in connecting our participants to ongoing services and supports, as they arise. May be required to work nights and weekends depending on available shifts. The Health Worker may also be designated to fill the role of Health & Safety Representative including monthly safety trainings, emergency drills, maintain safety supplies, update emergency response plan, and attend safety meetings.Key ResponsibilitiesDirect Service Responsibilities : Treat program participants with respect and dignity, interacting with them in a caring, non-judgmental manner, utilizing harm reduction and trauma-informed care principles;Engage participants in compassionate ways to build motivation toward health initiatives in their own lives;Respond to participants’ needs, ensure that SOMA RISE protocols are being addressed, and respond to crises (e.g. conflict) and overdose with crisis de-escalation interventions and Narcan;Attend to SOMA RISE program milieu to help maintain safe space for participants;Verbally de-escalate tense, high pressure, and emotionally charged situations;Provide health education and support in accordance with harm reduction principles;Complete SOMA RISE program intakes by welcoming people, informing them of program norms / parameters / resources, and documenting their participation;Monitor SOMA RISE safety adherence and general well-being of all participants, and call 911 when needed;Provide proactive ‘warm-handoff’ referral and linkages for participants to hospital care, substance use treatment, health, and social services;Chaperone “fresh air” breaks, “smoking Breaks”, on-site food delivery service, and other onsite services.Log property, prepare and serve meals, and assist in discharge process.Education and Knowledge, Skills and AbilitiesEducation and Experience : Computer Literacy-Able to check, respond to emails, use Microsoft suite, and be able to document in EHR SystemExperience working with people who use drugs and people experiencing homelessnessExperience working successfully with issues of substance abuse, mental health, criminal background, systemic racism, poverty and other potential barriers to economic self-sufficiency.Proficiency with harm reduction, restorative justice and trauma-informed careBilingual in SF threshold languages (preferred)First Aid Certified within 30 days of employmentCPR Certified within 30 days of employmentExperience working in a crisis / fast-paced environmentHigh School DiplomaKnowledge : Knowledge of substance use and health concerns of people who inject drugs and use substances, and who are experiencing homelessnessKnowledge of Harm Reduction practicesKnowledge of health and social services throughout the city of San FranciscoAwareness and sensitivity to diverse and marginalized populationsAbility to implement de-escalation techniques, follow safety protocols, and use sound judgment in making independent decisionsAbility to work in a fast-paced and sometimes chaotic environment with people who can be high, who may have untreated mental and / or physical health challenges.In compliance with the California Department of Public Health's mandate, all employees must be able to provide proof of COVID-19 vaccination. Medical and religious exemptions are available.#J-18808-Ljbffr