What are the responsibilities and job description for the Medication Technician - Skokie position at 1100 Endeavor Health Clinical Operations?
Position Highlights: Position: Medication Technician Location: Skokie, IL Full Time/Part Time: Full Time Hours: Monday-Friday, Saturday Rotating A Brief Overview: Reporting to the assigned Clinical Supervisor, performs prescription refills and medication prior authorizations following designated protocols, under the direction of the Physician (MD) and Registered Nursing (RN). What you will do: Refills routine prescription requests following designated prescription refill protocols from Inbasket messages in appropriate clinical pools. Practicing good phone etiquette and customer relations, collects and documents patient data and history as needed to safely refill medications Reviews and updates patient records with current information relevant to medication refills. Confers with physicians on any incomplete refill requests and seeks clarification prior to completing refill requests. Obtain appropriate authorization from a patient’s insurance for medications when needed and completes in a timely fashion Assists patients with appointment scheduling when required for medication refills per protocol. Remains alert to potential quality problems and actively participates in process improvement opportunities. Adheres to all Endeavor Health standards, policies, and procedures. What you will need: 1 Year Experience with an EMR preferred. Excellent verbal and written communication skills with the ability to document legibly. Interpersonal skills necessary to interact effectively with patients, team members, and physicians and to maintain team-oriented relationships with senior management, managers and staff. Ability to work efficiently and seek guidance when unclear of assigned tasks. Able to exercise attention to details and display proper judgment related to assigned tasks. Ability to maintain high customer service standards. Proficient computer skills and the ability to learn and effectively utilize department specific software systems. Ability to effectively perform or learn technical skills to perform essential functions within allocated time frame. Ability to work a flexible schedule as part of a team. Ability and willingness to float between multiple Physician Office locations when needed. Benefits: Career Pathways to Promote Professional Growth and Development Various Medical, Dental, and Vision options Tuition Reimbursement Free Parking at designated locations Wellness Program Savings Plan Health Savings Account Options Retirement Options with Company Match Paid Time Off Community Involvement Opportunities #ZRC Returning applicants and employees If you are a returning applicant and have not been active in our system since Oct. 1, 2023, please create a new account as our site has been upgraded. Current employees should apply directly through the Jobs Hub within Workday. About us NorthShore University HealthSystem, Edward-Elmhurst Health, Swedish Hospital and Northwest Community Healthcare are now united under one name: Endeavor Health. Together, we’re setting a new standard for healthcare. Learn more about Endeavor Health