Showroom Coordinator

Job Description:

Cambria is looking for a Showroom Coordinator that will assist with day-to-day operations of the Cambria Showroom in our Sales & Distribution Center located in Santa Fe Springs, CA.

This individual will be responsible for selling Cambria by providing a friendly, knowledgeable, white glove experience to trade partners and homeowners/consumers who visit the Showroom.

Roles & Responsibilities:

Present a white glove service and experience within the Showroom

• Assist in managing the overall look, brand and customer experience in the Showroom

• Assist in planning, managing and hosting events within the showroom, either independently or with/for the Sales team

• Build trusting relationships and be collaborate with with the field sales employees to support their sales efforts 

• Provide design solutions for consumers and/or trade professionals their project, as requested

• Maintain Sample and Marketing literature inventory

• Update all supplies within the showroom

• Maintain and submit expense invoices for reimbursement on a timely basis

Effectively service local business partners

• Support the local market representatives sales efforts within the architect, designer, remodeler, retailer and fabricator communities

• Conduct outreach to potential trade partners and influencers (as instructed by the Manager) through phone calls and emails to generate leads and establish connections in order to drive additional traffic to the Showroom

• Bring forth ideas to ensure that there is continuous growth of traffic within the Showroom

• Conduct trainings, tours, and product knowledge presentations within the Showroom

• Provide communication between homeowners, business partners, and the appropriate internal Cambria Representatives to assist with each unique situation

• Accurately collect and update customer information through Salesforce on a daily basis

Educate on and represent the brand and product

• Present product knowledge materials to business partners, consumers and any other Showroom visitors, effectively educating them on product attributes and differentiators

• Help customers and visitors understand the value, quality, and history of the brand

• Learn all sales and marketing programs and materials so you can present them to the customers

• Actively use all social media channels Cambria participates in to promote the brand, product and Showroom 

Qualifications & Skills:

• Strong interpersonal, verbal and written communication 

• Professional and tailored in appearance to reflect our premium brand

• Excellent presentation and customer service skills

• Ability to develop and maintain strong working relationships with internal and external parties

• Strong organizational skills, as well as the ability to maintain focus under pressure

• Highly detail-oriented with a passion for perfection

• Self-motivated

• Thrives in a team environment that is fast-paced with multiple projects

• Ability to work extended hours (evenings and weekends) if needed 

Minimum Requirements:

Education: High School Diploma, Associates degree preferred in Marketing, Business or similar field

Experience:  One year of experience in retail or showroom, experience in commercial or residential industry is a plus. Comfortable collaborating in all aspects of the design process  

Systems:

Additional Requirements:

Technical proficiency in Google & Microsoft Suites, and SalesForce preferred

Travel Requirements: Minimal, may be required to travel to other Cambria locations.

Physical Requirements: Must be able to lift up to 40 pounds for displays, samples and other marketing materials. Requires lifting and handling of event set-ups and take-downs. Requires telephone and computer use.

The US base hourly range for this position is $22-$28 per hour. Our hourly ranges are determined by role, level, and location. The range displayed on each job posting reflects the target for new hires for the position across all US locations. Within the range, individual pay is determined by several factors, including work location, job-related experience, and relevant education or training.

Cambria offers a competitive benefits package that encompasses Health and Dental Insurance, Paid Time Off, 7 paid Holidays, 401(k) plus matching, Discretionary Profit Sharing, Flexible Spending Account; Life, Supplemental Life, and Disability Insurance; Referral Program, Tuition Reimbursement, Employee Assistance Program and Professional Development Assistance.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

At Cambria, dedication to philanthropy and our people is at the heart of who we are. We strive to make a meaningful difference in the world every day by prioritizing employee well-being and fostering inclusivity and empowerment. Under the banner of CambriaCares, our philanthropic endeavors show our commitment to our people and our community to uplift kids, support education, and contribute to a sustainable future.

For additional company information, please visit www.CambriaUSA.com

Offer of employment will be contingent upon the successful completion of background verification check, subject to applicable laws and regulations. Pursuant to local Ordinances, we will consider for employment qualified applicants with arrest and conviction records.

Salary : $22 - $28