What are the responsibilities and job description for the Assistant Manager position at 1130 Applied US Energy, Inc.?
Customer service manager opportunity — This is a great position with a global industrial distribution company. Combine team leadership with service center operations.
In partnership with more than 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative, efficient, and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it.
Job Responsibilities
As Assistant Branch Manager, you will manage and lead / participate in day-to-day service center operations. This includes leadership for our team of customer service specialists, managing inventory, accounting, and analysis for business & process improvements. This is a multi-aspect role that encompasses both service management and leadership and coaching of our CSRs. This position reports directly to our Branch Manager.
- Managing internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP
- Managing inventory, receivables, expenses, and profit/loss accounting
- Reviewing and completing monthly reports as well as overseeing petty cash balancing
- Ensuring that customer relations are maintained at a high level
- Utilizing key metrics to evaluate and recommend best practices for operations
- Creating a positive, dynamic, and fun work environment
Requirements
Build a team. Your mission is to meet / exceed sales goals (top line sales dollars and bottom line profits), by developing a productive, healthy environment where people want to succeed and grow personally and as a team.
As an Assistant Branch Manager, you should have strong business acumen, analytical & problem solving skills, accounting knowledge. Strong administrative, project management, and mentoring abilities. Work hands on alongside the team to satisfy customer needs as well. Use your ability to establish rapport and build solid relationships with service staff and a wide variety of customers.
- 2 years of proven sales or customer service leadership / management experience in a business-to-business transactional environment. Supervisory/management experience preferred
- Written and verbal communication skills, including English grammar
- Solid understanding of financial and accounting concepts
- Computer proficiency and the ability to quickly learn
- Organizational, multi-tasking, analytical skills
- Sense of urgency, sense of humor
- Industrial sales / distribution experience, preferred
- ERP / SAP experience, a plus
Benefits
- Base salary and bonus opportunities
- Personalized training and development program
- Career development and advancement opportunities
Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise.
We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, gender, sexual orientation, gender identity, age, disability, protected veteran status, marital status, medical condition or any other characteristic protected by law.
