What are the responsibilities and job description for the Host position at 1130 Center?
The entertainment division of the 1130 Center is the best place for fun in Clarion including both 9 Worlds Axe Throwing and Escape Room Clarion.
The host position includes training to host customers for both businesses.
The escape room host’s main goal is to ensure all participants receive a "5-star" experience. The host will greet guests as they arrive and on-board guests making sure they feel welcome and excited about the experience to come. The Host will assist guests to their activity, give them a short intro to specifics of the room and shut the door. Host will monitor the 60 minute experience via wireless video equipment, providing clues at correct intervals and acting fast if guests need assistance. After the guests finish the experience, the host will greet the guests, celebrate their win or walk groups through the remainder of the room. The host will reset the escape room quickly using a checklist for the next group of guests. The host may also be asked to provide customer support or phone support throughout their shift. The host will also make sure the facilities are clean with assigned duties each shift and keep their work area tidy.
The axe throwing host will also learn to throw axes, coach customers and monitor their experience.
The host will work through opening and closing lists that include cleaning, organizing and minimal data entry.
Specific Job Requirements Include:
- Be confident speaking in front of small groups.
- Be able to work independently and manage the guest experience from beginning to end.
- Possess a good understanding of technology usage and troubleshooting techniques.
- Be able to work quickly and follow a checklist when resetting the room, making no errors.
- Represent the 1130 Center staff with good manners, hospitality, a clean work environment and professional dress.
- Be punctual to work and any team meetings.
- Be a team player and get along well with others.
- Keep all information related to 1130 Center's' business, transactions, consultants, vendors, customers, and managers confidential.
- Enjoy escape rooms and the industry.
- Have a positive attitude and a good time!
MUST WORK EVENINGS and WEEKENDS.
Pay: $8.50-$20 per hour
Job Type: Part-time
Pay: $8.50 - $20.00 per hour
Benefits:
- Employee discount
Schedule:
- Weekends as needed
Supplemental Pay:
- Bonus opportunities
- Tips
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $9 - $20