What are the responsibilities and job description for the Intake Coordinator position at (119600) Medi Home Care?
Job Description
Job Description
Medi Home Care , a division of Medical Services of America Inc., currently seeks a full-time Intake Coordinator for our Home Medical Equipment (HME) location in Fort Walton Beach (Okaloosa, Walton, Santa Rosa) FL
This person will be responsible for :
- Answers, screens and directs telephone calls in a polite and professional manner.
- Receives orders from referral sources and maintains log of referrals.
- Communicates new referrals / reoccurring deliveries to Logistics Manager for scheduling customer set up.
- Coordinates all customer information and establishes customer records while ensuring all information and records are current and complete.
- Monitors and records customer, physician and referral source communications. Notifies appropriate personnel of a particular service or response.
- Ensures all qualifying documentation is received prior to delivery.
- Completes insurance verifications in a timely and accurate manner.
- Works suspended revenue on a daily basis and assists with inventory as requested.
- Processes over-the-counter cash transactions and performs end-of-the-day cash account balancing.
- Develops and maintains knowledge of home care products and services offered by the company and all applicable insurance guidelines regarding eligibility for coverage and reimbursement.
Job Requirements
MSA offers competitive pay and excellent benefits :
Generous paid time off
MSA is an Equal Opportunity Employer
LI-DNI
Company Description
Medical Services of America began with a unique concept, "total home health care," and its expansion has been guided with that concept in mind. MSA is now a comprehensive home healthcare provider that offers home healthcare, hospice care, home medical equipment and supplies, diabetic supplies, respiratory services, mail order supplies, enteral nutrition therapy, senior / assisted living and physician practice management.
Company Description
Medical Services of America began with a unique concept, "total home health care," and its expansion has been guided with that concept in mind. MSA is now a comprehensive home healthcare provider that offers home healthcare, hospice care, home medical equipment and supplies, diabetic supplies, respiratory services, mail order supplies, enteral nutrition therapy, senior / assisted living and physician practice management.
