Assistant General Manager (Overnight)

Job Description:

The Assistant General Manager provides direct support to the General Manager by assisting in interviewing, hiring, performance improvement, and disciplinary actions. This role is responsible for team happiness, embodying Pret’s values, culture, and behaviors, and promoting a joyful and fun environment for both team members and customers. The Assistant General Manager embraces Thoughtful Leadership Principles, supports in-house and legal compliance training, and ensures trainings are conducted according to standards. They work to minimize turnover, conduct regular performance reviews, and enforce disciplinary actions when necessary. Additionally, they ensure the team’s wellbeing, support the General Manager in implementing actions from Pret’s Big Conversation, and ensure consistent delivery of amazing customer service. The role involves maintaining food safety and health standards, driving sales and profitability, and effectively managing shop operations. The Assistant General Manager also leads team briefs, staff meetings, and promotes compliance with all Pret policies and procedures.

Job Type: Full-time

Pay: $70,000.00/year

Benefits:

- Health, Dental and Vision Benefits
- Weekly Mystery Shopper bonus plan
- 401K retirement plan
- Generous Paid Time Off
- Company sponsored Life Insurance STD and LTD offerings
- Child Bonding Leave
- The Pret Academy, which supports the training and development for our wonderful people
- Quarterly nationwide team events
- Free breakfast and lunch when working – including generous discounts when you’re not
- Transit program, FSA and HSAs available
- A friendly, fun, and fast paced environment with passionate teams to work with

About Us:

Empire JointStar (Empire) is a major retailer in the US and is an affiliate of a global organization called Dallas Holdings International (Dallas). Dallas is a strategic partner of Pret A Manger (Pret), a Food To Go and coffee shop franchise chain that serves freshly made food and organic coffee. Dallas now owns over 70 Pret A Manger shops across the US and UK and is expanding rapidly; 50 Pret A Manger locations in NY, DC and PA through Empire with further opportunities in California - Empire is headquartered in New York City.

We are an Equal Opportunity Employer 

We stand unwavering in our commitment to equal employment opportunity, fostering an environment free from bias based on race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We take pride in being an equal opportunity workplace.