What are the responsibilities and job description for the Receptionist position at 11th Hour Staffing, Inc?
Immediate opening for a Receptionist in the Dayton, OH area!
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
This role will require you to be the face of our client’s company. Looking for someone who can excel in customer service and is attentive to the detail in providing support that a law firm requires. Law firm experience preferred but will train the right candidate(s).
Responsibilities:
Requirements:
Education and Experience
Years of Experience- 1
Education- High School Diploma or equivalent
Basic Skills
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Social Skills
Coordination- Adjusting actions in relation to others' actions.
Service Orientation- Actively looking for ways to help people.
Required
• Administrative and project management skills
• English Language
• Customer Service
• Technology
Technology Skills
Document management software.
Office suite software
Microsoft Office 365
Internet browser software
Web browser software
Optical character reader OCR or scanning software
Optical character recognition OCR software
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.
Work Location: In person
Who We Are
11th Hour Staffing Inc. is a family-owned-and-operated business that is passionate about recruiting, customer service, and our community. We are positioned to be your one-stop staffing resource for all your hiring & employment needs from entry-level to executive, spanning across all industries.
This role will require you to be the face of our client’s company. Looking for someone who can excel in customer service and is attentive to the detail in providing support that a law firm requires. Law firm experience preferred but will train the right candidate(s).
Responsibilities:
- Greet visitors and clients in person and via telephone.
- Answer multi-line phone system and provide basic information, direct calls to the appropriate party, or
- take messages as necessary.
- Maintain clean lobby, conference rooms, and common areas at all times, including restocking refrigerators and loading dishwashers.
- Coordinate conference room schedules and validate parking.
- Stock supplies throughout the office.
- Manage deliveries and pickups.
- Process all incoming and outgoing mail, faxes, overnight deliveries, and shipments.
- File documents in various local courts.
- Assist attorney and other staff with overflow projects, such as copying and scanning, preparing binders, opening files, preparing documents.
- Closeout and store firm files.
- Special projects as assigned.
Requirements:
- Professional and welcoming demeanor
- Organizational skills and strong attention to detail
- Positive, can-do attitude and commitment to excellence
- Ability to work as part of a team
- Strong sense of urgency working in a fast-paced environment
- Reliable transportation to file documents with courts, and execute runs as necessary
- Flexible and willing to work overtime if needed
- Ability to multi-task throughout the day with high level of efficiency and accuracy
- Proficient in Adobe, Outlook email/calendar and MS Word. Excel and PowerPoint experience is a bonus
- Must be able to accurately type a minimum of 60 WPM
- Minimum of a High School diploma and some relevant office experience
- Must be able to lift up to 50 lbs. (occasionally for inventory items) and sit for extended periods of time
Education and Experience
Years of Experience- 1
Education- High School Diploma or equivalent
Basic Skills
Reading Comprehension
Understanding written sentences and paragraphs in work related documents.
Active Listening
Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking
Talking to others to convey information effectively.
Writing
Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking
Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
Social Skills
Coordination- Adjusting actions in relation to others' actions.
Service Orientation- Actively looking for ways to help people.
Required
• Administrative and project management skills
• English Language
• Customer Service
• Technology
Technology Skills
Document management software.
Office suite software
Microsoft Office 365
Internet browser software
Web browser software
Optical character reader OCR or scanning software
Optical character recognition OCR software
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
11th Hour Staffing, Inc. is an equal opportunity employer and prohibits discrimination against employees or applicants on the basis of race, color, religion, sex, national origin, age, disability, marital status, veteran status, sexual orientation, genetic information, or any other protected characteristic under applicable law protected by federal, state or local law.
11th Hour Staffing, Inc. will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation would impose an undue hardship to 11th Hour Staffing, Inc. Contact Human Resources with any questions or requests for accommodation.
Work Location: In person
