What are the responsibilities and job description for the Valet Supervisor - Charlotte, NC position at 12 Oaks Parking?
As a family owned and operated business, 12 Oaks Parking has been proudly providing valet and parking service for more than 15 years. We are a fun and flexible company to work with and look forward to potentially having you on the team!
We are seeking customer service focused valet supervisors at our valet property in Charlotte, NC. We provide first-class parking services and seek friendly, outgoing individuals with a desire to create a guest experience that exceeds the guest's expectations. We provide valet parking services seven days a week.
FULL-TIME POSITION
PRIOR VALET EXPERIENCE IS REQUIRED
Valet Duties :
- Create weekly staff schedule
- Make bank deposits
- Complete weekly and monthly revenue reports
- Guide the team's interactions with guests and fellow employees by being a positive role model.
- Provide oversight to operation through demonstrated competence in guest services, parking strategy and proper reporting.
- Ensure team has tools needed to perform respective duties, share communications through pass along logs, etc.
- Work collaboratively with the valet team ensure prompt service for every guest.
- Train and develop staff as needed to ensure top-level service and hospitality.
- Ensure that appropriate service recovery measures are followed to ensure guest satisfaction with our services and associates.
- Drive vehicles to and from the valet drop off area, parking them safely in the parking area and securing the vehicle
- Greet customers
- Maintain valet area appearance for safety and cleanliness
- Ensure parking areas are orderly
- Maintain professional appearance
- Perform other duties as assigned
Requirements :
12 Oaks is an equal opportunity employer. 12 Oaks does not discriminate based on race, religion, color, sex, national origin, gender identity, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
All applicants must submit to and pass pre-employment testing to include background check and MVR (motor vehicle record) review.
Salary : $12
