What are the responsibilities and job description for the Client Coordinator position at 120 Altasciences Preclinical Seattle LLC?
Your New Company!
At Altasciences we all move in unison to assist and work in the discovery, development, and manufacturing of new drug therapies to get them faster to people who need them. No matter your role, we all play an important part and you will have a significant impact on the health and well-being of people across the globe. By living our values of Employee Development, Customer Focus, Quality and Excellence, Respect and Integrity, we look to foster a passionate and collaborative work environment and we are looking for talented and enthusiastic people, like you, to join our growing team! Whether you’re a recent college graduate or seeking your next career opportunity, it’s time to discover your future at Altasciences.
We are better together and together We Are Altasciences.
About The Role
The Client Coordinator - Supports the Business Development, Client Management and Proposals teams focused on growth within our preclinical business unit. The Client Coordinator will Coordinate onsite meetings with staff, prepare client agendas, prepare client conference rooms, attend meetings as needed.
What You’ll Do Here
Comfortable with client interactions, strong customer service abilities and able to advocate on client’s behalf.
Support Client Managers in the creation of scope of work documents for new inquiries.
Manage all Request for Information requests from clients; coordinate internal responses from subject matter experts.
Assist in internal review and refinement of new project bids by subject matter experts.
With oversight, work as a conduit to ensure key information from the client’s program is shard and clearly communicated among the organization.
Provide backup support for Client Manager(s) as needed.
Manage onsite client meetings; prepare client conference rooms, work to develop client meeting agendas. Host new prospective clients; includes providing tours, lunch and presenting company information as needed.
Attend meetings, take meeting notes and distribute materials to attendees as necessary
(i.e., Client Management internal meetings, client meetings…).
Facilitate data entry into pertinent Client Service systems(i.e. SalesForce, Ask Albert) for Client Management and Proposals Groups.
Attend meetings, take meeting notes and distribute materials to attendees as necessary
(i.e., Client Management internal meetings, client meetings).
Provide recommendations on ways to improve efficiency, effectiveness and responsiveness
of administrative processes.
Use professional judgment and discretion while maintaining confidentiality at all times.
What You’ll Need to Succeed
College diploma or higher level.
Minimum one year of experience in CRO or pharmaceutical industry.
Fluent English language skills required (both written and spoken).
Strong clerical skills, including data entry and document organization.
Client services approach and mindset (internal and external)
Experience working with a CRM (SalesForce ideally).
Ability to work in a fast-paced environment.
Exhibits an eagerness to learn new tasks and take on additional responsibilities.
Strong work ethics.
Problem solving and risk mitigation skills.
What We Offer
The pay range estimated for this position is $25.21 - $35.29 hourly. Please note that hourly rates/salaries vary within the range based on factors including, but not limited to, prior relevant experience, skills, education, certification, location as well as internal equity and market data.
Altasciences offers a wide variety of benefits to help our employees live healthy and fulfilling lives both at and outside of work.
Altasciences' Benefits Package Includes
Health/Dental/Vision Insurance Plans
401(k)/RRSP with Employer Match
Paid Vacation and Holidays
Free lunch
Paid Sick and Bereavement Leave
Employee Assistance & Telehealth Programs
Telework when applicable
Altasciences' Incentive Programs Include
Training & Development Programs
Employee Referral Bonus
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MOVING IN UNISON TO DELIVER A BIG IMPACT WITH A PERSONAL TOUCH
Altasciences is an equal opportunity employer committed to diversity and inclusion. Our goal is to attract, develop and retain highly talented employees from diverse backgrounds, allowing us to benefit from a wide variety of experiences and perspectives. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability or any other protected grounds under applicable legislation. Reasonable accommodations for persons with disabilities during the recruitment process are available upon request. Join us at Altasciences!
Salary : $25 - $35
