What are the responsibilities and job description for the Dispatcher position at 128 Plumbing, Heating, Cooling & Electric?
Dispatcher
128 Plumbing, Heating, Cooling & Electric.
is currently seeking a high energy, self-motivated individual to manage inbound calls and scheduling duties within the office.
About Us:
128 Plumbing, Heating, Cooling & Electric is a growing service and installation company that has been in business for 30 years now.
We're looking for a hardworking, quick-thinking, passionate person to fit our team's positive culture in our office and raise the bar for our incredible technicians. The highest level of service and workmanship is what keeps us moving. Please check out our website, Facebook and Instagram pages, and Youtube videos to see if this would be the right company for you.
Job Description for the Dispatcher with 128 Plumbing, Heating, Cooling & Electric:
- Properly dispatch multiple technicians
- Determine the technician skill set
- Scheduling
- Basic data entry
- Daily Performance Reporting
- Exceptional communication with customers, technicians, and management
Experience for the Dispatcher:
- Previous experience multi-tasking between multiple projects
- Working independently
- Computer experience is a plus
- General understanding of Microsoft Windows, Office, and the Internet
Requirements for the Dispatcher:
- Must be able to multitask and handle a fast-paced environment
- Manage multiple jobs at one time
- Ability to communicate and understand customer concerns
- Continuous communication with technicians and management
- Punctuality
- Prior dispatching preferred
Benefits for the Dispatcher:
- A Team Environment
- Paid Holidays
- PTO Days
- Paid Training and Education
- Company Events
- Health, Vision, and Dental Insurance (Covers 73% of Health Benefits)
- Retirement Plan with 4% Company Matching
