Leadership Expansion Operations Coordinator

Description

The Leadership Expansion Operations Coordinator provides comprehensive administrative, logistical, and resource management support to the Leadership Expansion department at 12Stone Church. This role plays a key part in ensuring the effective execution of the Residency Program by managing daily operations, systems, communication, and events that support Resident development across all campuses

Qualifications

Key Responsibilities:

         Operational Support

• Provide consistent high level operational and logistical management for Leadership Expansion, carrying point operational and leadership weight in a way that frees up Resident Directors
• Provides effective calendar management by coordinating meetings as requested and proactively scheduling 1-on-1s with Coaches and Residents based on Residency phases and rhythms
• Manages calendar invites and coordinates schedules for Zoom Calls with Church Planters, Church Residencies, and Interviews 
• Coordinate department events, including scheduling, calendar invites, staff communication, catering, décor, room reservations (eSpace), transportation, and vendor management
• Coordinate all Residency-related travel, including booking flights, hotels, car rentals, and schedule coordination and activities for recruiting trips and university partnerships
• Manage email communication for Coach/Resident assessments, weekly check-ins, roll call, host home updates, and follow-ups, including scheduling meetings or flagging items as needed
• Manages Residency@12Stone email communication with professionalism and timeliness, and appropriately responds to Resident Director emails on their behalf when assigned
• Oversee logistics and communication for the master’s degree program, serving as the primary liaison between 12Stone and partner academic institutions
• Maintain confidentiality in all areas related to personal, team, and organizational information

         Administration

• Effectively trace and process all department related financials in a timely manner including purchases, receipts, reimbursements, check requests, payments to vendors, invoices, and expense reports
• Manages the organization and ordering of Residency supplies, including curriculum books, sweatshirts, beanies, backpacks, graduation and host home gifts
• Manage Residency Wufoo account, form creation, and data reporting 
• Accurately maintain and updates Residency databases and spreadsheets for Resident information, coaching structures, host homes, alumni network, curriculum, and potential recruits  
• Orders meals/catering for meetings as needed, on time, with excellence
• Display a proficiency in needed administrative software including MS Office, Teams and Outlook
• Serve as an extension of Leadership Expansion by bringing clarity, being equally accessible and quickly responsive, being engaging and friendly, and  by being generous
• Work with HR to successfully on-board residents and interns, managing components of HR procedures for the department

       Spiritual Criteria:

• Professes Jesus Christ as Lord and Savior
• Commitment to personal spiritual growth
• Models standards and expectations of leaders within 12Stone® Church
• Must attend 12Stone® Church

       Experience:

• 3-5  years Administrative Experience
• Bachelor’s degree
• Expert Level of Proficiency in MS Office (Outlook, Word, Excel, Teams & PowerPoint)
• Able to handle a high level of detail without causing stress to others
• Must have the ability to multi-task and the ability to move quickly when situations rapidly change

Subject to the Constitution of the United States and all applicable state and federal laws, 12Stone Church does not discriminate in the administration and dissemination of its programs and services.