Claims Associate

With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.

Arch Insurance Group Inc., AIGI, has an opening with the Claims Division on the MidCorp Team as a Claims Service Associate.  Investigate claims that involve non-complex liability issues on Commercial Liability policies.   Evaluate and address coverage issues and determine appropriate reserving level. Negotiate and resolve non-complex property damage claims.   Manage an inventory of claims files while providing exceptional customer service.

Specific duties include but not limited to the below:

Proactively work with other functional areas and business partners in the claim handling process, driving efficient and effective execution

Prepare, process and deliver key claims reports and communications as required

Claims Processing and Administration

Input and maintain accurate claims records for designated accounts, within appropriate Claims administration systems

Basic ability to analyze, study or examine data in depth to draw conclusions. Manage to avoid failures before they happen, able to resolve them timely. Apply communication tools to handle customer complaints and queries.

Investigation and Reserving of Claims

Ability to effectively receive and apply information from various sources, and analyze, study or examine data in detail to draw appropriate conclusions

Qualifications

•  College degree a plus.
• Must currently possess active claims adjuster license or be able to obtain a claims adjusters license within 90 days of  hire date.
• Must possess or pursue a claims adjusters license within 90 days of appointment to position
• Minimum of 1-3 years of business experience, claims, general insurance or financial services preferred
• Prior experience and understanding Insurance products, terms and conditions desired
• Solid knowledge and understanding of Microsoft Office applications
• Strong attention to detail and ability to multi-task effectively
• Good verbal and written communication skills
• Strong time management and organizational skills
• Ability to work well independently and in a team environment
• Hands-on experience and strong aptitude with Microsoft Excel, PowerPoint and Word

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Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.