What are the responsibilities and job description for the Loan Expeditor I position at 14500 Arch U.S. MI Services Inc.?
With a company culture rooted in collaboration, expertise and innovation, we aim to promote progress and inspire our clients, employees, investors and communities to achieve their greatest potential. Our work is the catalyst that helps others achieve their goals. In short, We Enable Possibility℠.
JOB SUMMARY
Supporting multiple business units, the Loan Expeditor I indexes all incoming loan documents that are faxed, scanned, or uploaded to Arch MI. He/she ensures all documents are categorized correctly in the imaging system before the documents are released to the business units for use in their applicable business processes. The incumbent follows established procedures and escalates non-standard situations to the team lead or manager.
ESSENTIAL RESPONSIBILITIES & ACCOUNTABILITIES
1. Categorizes loan documents quickly and accurately in indexing system for multiple business units, each with their own set of document categories. Achieves minimum standards for turnaround time, productivity and data accuracy.
2. Performs accurate and timely indexing of loan documents, which will allow the business units to significantly increase productivity because the files are delivered in the same consistent format every time.
3. Analyze documents, making decisions and solving routine problems related to accurate recognition of loan documents and loan registrations/Certificate #’s.
4. Researches existence of the loan in various Arch MI systems and creates new data records in Arch MI Systems of Record if a corresponding data record for the documents does not already exist.
5. Identify the type of transaction being requested/submitted by the customer to determine if/how new records should be created in Arch MI Systems of Record or if existing records should be updated.
6. Index files/documents delivered via FTP or email for multiple business areas.
7. Processes incoming MP Plus and Delegated Plus documents / files received from ArchMIConnect or FTP and logs them in Sharepoint for Independent Validation staff to record receipt of file.
8. Process daily work using several ARCH MI computer systems opened simultaneously as well as managing requests for multiple business units.
9. Adheres to performance standards for productivity, quality, and turnaround time and data accuracy.
JOB SPECIFICATIONS
Knowledge & Skills:
1. Mortgage loan document recognition preferred.
2. Ability to learn new concepts quickly and apply them consistently and accurately.
3. Understanding of basic office protocol, policies and procedures.
4. Ability to effectively communicate with internal customers.
5. Strong organizational skills.
6. Flexible to changing priorities quickly and often.
7. Type a minimum of 35 wpm
8. Ability to use office equipment.
9. Basic computer skills, previous data entry skills are preferred.
Education & Experience:
Required knowledge and skills would typically be acquired through a High School diploma/GED and 6 months-1 year related experience.
Working Conditions/Environment & Physical Demands:
1. Normal office environment - The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this Job. Reasonable accommodations will be made to enable qualified individuals with disabilities to perform the essential functions of the Job.
2. Attendance/Punctuality – Is consistently at work and on time; Ensures work responsibilities are covered when absent.
Disclaimer
Incumbent may be asked to perform other duties as assigned.
#LI-AT1
#LI-hybrid
Do you like solving complex business problems, working with talented colleagues and have an innovative mindset? Arch may be a great fit for you. If this job isn’t the right fit but you’re interested in working for Arch, create a job alert! Simply create an account and opt in to receive emails when we have job openings that meet your criteria. Join our talent community to share your preferences directly with Arch’s Talent Acquisition team.
14500 Arch U.S. MI Services Inc.
