What are the responsibilities and job description for the Front Desk Receptionist position at 18/8 Fine Men's Salon Palo Alto?
8/8 Fine Men's Salon at Palo Alto is an upscale salon. We are located in Town and Country Village, next to Stanford, at 855 El Camino Real, Suite # 3, Palo Alto. We are looking to hire immediately full-time, energetic, professional staff to create a great experience for our guests. Compensation includes Hourly Salary Bonus.
We are looking for a Receptionist to manage our front desk on a daily basis. As a Receptionist, you will be the first point of contact for our salon. You will welcome guests and greet people who visit the business. To be successful as a Receptionist, you should have a pleasant personality, as this is a customer service role. You should be able to deal with emergencies in a timely and effective manner while streamlining salon operations. Multitasking and stress management skills are essential for this position. This role may require working in shifts, so flexibility is a plus. Ultimately, a Receptionist’s duties and responsibilities are to ensure the front desk welcomes guests positively and executes all tasks to the highest quality standards.
Responsibilities
- Greet and welcome guests as soon as they arrive at the salon
- Check-in guests and communicate to stylists about their guests
- Answer phone calls and book appointments
- Ensure reception area is tidy and presentable
- Provide basic and accurate information in-person and via phone/email
Skills
- Proven work experience as a Receptionist, Front Office Representative or similar role
- Proficiency in Microsoft Office Suite
- Hands-on experience with office equipment (e.g. fax machines and printers)
- Professional attitude and appearance
- Solid written and verbal communication skills
- Ability to be resourceful and proactive when issues arise
- Excellent organizational skills
- Multitasking and time-management skills, with the ability to prioritize tasks
- Customer service attitude
- High school degree; additional certification in Office Management is a plus
Related keywords: receptionist, administrative assistant, office assistant, front desk receptionist
Salary : $20 - $22