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Pharmacy Technician Senior Representative: Reship and Returns Specialist - Accredo

180 Accredo Health Group Inc
Castle, DE Full Time
POSTED ON 1/22/2025
AVAILABLE BEFORE 4/21/2025

Pharmacy Technician Senior Representative: Reship and Returns Specialist

Are you ready to step into a position that combines your communication skills, attention to detail, ability to problem solve, and unrelenting drive for our patients? If you have worked in Pharmacy Operations before, this role is different – you’ll take your knowledge and expand it beyond your belief.

We offer onsite training, and work in a supportive environment with your peers and other teams who want you to succeed!

Work Schedule: ONSITE - Monday through Friday 10:00 AM to 6:30 PM.

What you will do:

 As a Reship and Returns Specialist you will be responsible for:

  • Manually processing our daily reships as well as handling our returns
  • Entering appropriate chart notes
  • Providing leaders with monthly and quarterly statistics and track pharmacy waste.
  • Supporting the pharmacy as needed. 

Other duties include:

  • Processing prescriptions for our visually impaired patients using Script Talk and Braille label machines.
  • Creating new knowledge with our systems and relationships with your peers.
  • Other duties assigned as needed

Qualifications/Requirements:

General PC knowledge including Microsoft Office (Outlook, PowerPoint, Excel) and comfortable entering data into Excel spreadsheets is required. 

Ability to self-direct, be accountable, approachable, and organized.  Knowledge of standard concepts, practices, and procedures within a dispensing pharmacy is a must.

PTCB certification is preferred but not required.

Minimum 1 year experience as a Pharmacy Technician

High School Diploma / GED required


If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.

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