What are the responsibilities and job description for the In-Store Customer Experience Representative position at 1800Lighting.com / Capitol Lighting?
Description
Make your future brighter by joining the Capitol Lighting team! Capitol Lighting has been providing our customers with the best service, best experience, and the best variety in lighting brands since we opened our doors 100 years ago!
We're looking for an In-Store Customer Experience Representative for our Boca Raton, FL location. This role is for someone eager to offer the best quality customer service they themselves would want to receive. You'll be on the front-line answering customer questions and helping resolve any issues.
As a Full-Time In-Store Customer Experience Representative, you will enjoy the following great benefits:
- Premier Medical, Dental and Vision insurance
- Paid Vacation and Holidays
- 401(k) Plan
Requirements
- Experience providing outstanding customer service by showcasing expertise, fostering trust and growing customer satisfaction.
- Ability to effectively communicate, verbally and in writing, and willingness to develop these abilities.
- Use logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems.
- Strong computer skills and multi-tasking skills.
- Two (2) years of previous customer service or related experience preferred.
- Minimum of high school diploma or equivalent; college degree or currently pursuing preferred.
EOE
Salary : $16
