What are the responsibilities and job description for the Workday HCM Analyst position at 1872 Consulting?
Workday HCM Analyst
San Antonio, TX - Hybrid onsite 3 days per week
Position Summary : This position leads complex system and process configuration based on the needs of the business and supports the day-to-day operations of our company's Workday Human Capital Management Systems (HCMs). Takes ownership of analyzing, enhancement, and run-the-business requests. Consults with key business stakeholders to elicit and develop business and technical requirements. Responsible for developing and supporting the configuration, operations, maintenance, testing, troubleshooting, and reporting of Workday HCM.
Responsibilities :
- Serves as a Workday Reporting expert to provide design concepts, collaborate with relevant functional areas, and take future product direction into account. Develop solutions, reports, dashboards, and analytics to align with customer requirements.
- Provides functional and technical support of HCMS. Serves as a primary source for tier 2 / tier 3 technical advice, guidance, and support to fellow team members in the utilization of the HCMS and components.
- Develops and maintains integrations and interfaces associated with the multiple modules within the HCMS.
- Conducts research to explore alternative troubleshooting options and ensure they are considered, evaluated, and communicated; makes recommendations and educates our customers on best practices.
- Identifies risks and issues and escalates as necessary.
- Researches and documents recommendations or solutions for upgrades, improvements, issue resolution, and strategies to ensure a stable, available, and protected technical infrastructure.
- Conducts extensive system testing and User Acceptance Testing for enhancements and / or break-fixes. Supports and maintains modifications, utilities, and tools associated with the HCMS and integrated third-party vendors.
- Provides HCMS administration and maintenance as necessary. Maintains key aspects of the system and modifies as business requirements change. Consults with the business and acts as a key contributor to influence and provide input for changes to the system. Initiates and / or contributes to the development of accurate documentation of business requirements, training materials, process narratives, and process flows.
- Assists with project planning, documentation, communication, development, training, and implementation activities as needed. Works with Information Technology Department and other Departments as required to provide user support and systems analysis and to leverage technology solutions to meet customer requirements.
Requirements :
Nice to have :
