Cigna Express Scripts - Phone Consult Staff Pharmacist (Remote OH, FL, AZ)

Training for this position is approximately 6 weeks.  No PTO/time off requests will be approved during training.  The 6 weeks of training are essential to your onboarding and ability to learn all aspects of the role, and missing time cannot be accommodated. 

For positions that are Flex/WFH: This role is Flex/WFH which allows most work to be performed at home or on occasion at a Cigna office location.

POSITION SUMMARY

The Staff Pharmacist interprets physicians’ prescriptions, contacts doctors or other prescribers and/or patients to verify information on prescriptions and expedite processing of order.  The Staff Pharmacist will track order status and outstanding issues as well as consult with patients regarding the use of medications and potential drug interactions.  This individual may take calls from customers regarding lost orders or dispensing errors, maintain daily production, quality and service levels, vary work priorities and activities to accommodate business needs.  The Staff Pharmacist may also train less experienced pharmacists.

In order to meet licensure requirements for this position you must be licensed in and live in one the following states OH, PA, AZ, FL, NY, NM, or be licensed in MO and work onsite at our Saint Louis, MO location.

Please Note: Work Schedules are still being determined so flexibility is required. Schedules options may consist of 1st and 2nd shift, however it is likely they will include evenings and weekends

ESSENTIAL FUNCTIONS

• Consult with patients regarding prescriptions
• Interpret physicians’ or prescribers’ prescriptions.
• Contact doctors and/or patients to verify information on prescriptions such as drug strength, prescription sig., and drug name in order to expedite processing of orders.
• Verify and confirm validity of controlled substances.
• Verify prescription information entered in the system by data entry or order entry.
• Contact physicians for new and/or transfer authorization.
• Work with physicians to convert prescriptions to generic or preferred drugs whenever possible.
• Back up other pharmacists as needed, perform additional duties as assigned by management, or train less experienced pharmacists.

QUALIFICATIONS

• Registered pharmacist in the state of practice
• Highly-evolved clinical pharmacy skills and/or clinical knowledge of a specific disease state
• Superior written and verbal communication skills
• Proficient in use of computer applications
• Demonstrated commitment to ongoing self-study to enhance specialty knowledge
• Demonstrated ability to work independently, solve problems and make informed decisions in a timely fashion
• Excellent customer service and interpersonal skills
• Demonstrated ability to effectively and professionally represent Express Scripts to patients, clinicians, clients and the public
• Ability to successfully complete Express Scripts’ required specialist training program
• Spanish language fluency is a plus

If you will be working at home occasionally or permanently, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 10Mbps download/5Mbps upload.

About Evernorth Health Services

Evernorth Health Services, a division of The Cigna Group, creates pharmacy, care and benefit solutions to improve health and increase vitality. We relentlessly innovate to make the prediction, prevention and treatment of illness and disease more accessible to millions of people. Join us in driving growth and improving lives.

Qualified applicants will be considered without regard to race, color, age, disability, sex, childbirth (including pregnancy) or related medical conditions including but not limited to lactation, sexual orientation, gender identity or expression, veteran or military status, religion, national origin, ancestry, marital or familial status, genetic information, status with regard to public assistance, citizenship status or any other characteristic protected by applicable equal employment opportunity laws.

If you require reasonable accommodation in completing the online application process, please email: SeeYourself@cigna.com for support. Do not email SeeYourself@cigna.com for an update on your application or to provide your resume as you will not receive a response.

The Cigna Group has a tobacco-free policy and reserves the right not to hire tobacco/nicotine users in states where that is legally permissible. Candidates in such states who use tobacco/nicotine will not be considered for employment unless they enter a qualifying smoking cessation program prior to the start of their employment. These states include: Alabama, Alaska, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Iowa, Kansas, Maryland, Massachusetts, Michigan, Nebraska, Ohio, Pennsylvania, Texas, Utah, Vermont, and Washington State.

Qualified applicants with criminal histories will be considered for employment in a manner consistent with all federal, state and local ordinances.